Our Reviews
Robert B|2018 Chevrolet Express
Confirmed Service Customer
7/25/2025
Had a bad experience overall. Was not kept updated unless I asked-and what was supposed to be a 2 day work job-a safety brake line visual check-turned into a almost 2 week experience. I did call after not hearing anything for almost a week and had a terrible experience with Pepe on the phone. I could tell he was getting angry and definitely was on his coworker's side. I also got a update text almost immediately once he had my information which I thought was a coincidence. So overall not good.
7/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
San Jose, CA
James S|2005 GMC Sierra 1500
Confirmed Service Customer
7/25/2025
Always getting top notch service from service advisor Dennis Lowe
7/26/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SAN JOSE, CA
William S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/24/2025
My wife and I were really impressed with everyone at Stevens Creek Chevrolet. The whole process of buying a new car couldn't have been smoother. Billy Emerson was especially helpful from the initial email contact to delivery of our new vehicle. I highly recommend Stevens Creek Chevrolet. Thanks!
WILLIAM EMERSON
7/25/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
Mill Valley, CA
John L|2004 Chevrolet Corvette
Confirmed Service Customer
7/27/2025
I have a 2004 corvette that I bought there new 21 years ago. It’s in excellent shape. I had a ten year major service performed. Took 2 days and was done perfectly. My service advisor, Jesika Irvin was outstanding in managing the service. Her knowledge of the vehicle and its service needs was amazing. I don’t know who the technician was, but they were excellent too. I appreciated there attention to detail. Thank you Steven Creek for hiring these employees. It was a pleasurable experience. 👍🏻👍🏻
7/28/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HOLLISTER, CA
James O|2025 Chevrolet Corvette
Confirmed Sales Customer
7/27/2025
great sales
AKRAM DAYEKH
7/28/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
Mountain View, CA
Ann W|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/15/2025
Excellent service as always
8/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN JOSE, CA
Kim K|2024 Chevrolet Equinox EV
Confirmed Service Customer
8/15/2025
I had a 820am appointment on 8/12/25 so I arrived at 810am that morning. There were 3 vehicles ahead of me for check-in. It took 30 min before anyone was able to check-in my vehicle. Very disappointed with the slow process considering I had an appointment. The service time for the 7500 mile/first year service was good-didn't have to return for car pick-up, instead I waited until service was complete. When I returned home, I noticed one of the valve stems on tire was missing.
8/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CUPERTINO, CA
Robert C|2019 Chevrolet Volt
Confirmed Service Customer
8/17/2025
I needed a TPS replaced on the driver wheel, it wasn't scheduled and was completed in two hours.
8/18/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
LA HONDA, CA
Jacqueline C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/17/2025
Everyone was courteous and checked many times if I had any questions. And we were able to leave the lot that day with the exact car I had wanted.
Wahidullah Hazeen
8/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Menlo Park, CA
Stephen K|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/17/2025
This proved to be the car repair from hell. Dealership showed availability on July 9 for service but when I checked in, I was told there was a backlog. Ultimately, the needed repairs were not proposed until 6 days later. Repair supposedly completed on July 21, vehicle picked up and driven home when failure warning came back on for exact same problem. Vehicle immediately returned to dealership but took two days after repeated texts asking for an update before I was told the part installed was faulty and a new part had to be ordered for this $4,300 repair but that part had to be ordered from midwest. When that part finally arrived, technician broke another part in installing it. Through all of this, I had been telling service rep I needed the vehicle back by July 25 for use for a children's church camp the following week. I was told on the 25th of the broken part and that the vehicle would not be ready until a replacement for that broken part could be ordered and received. The vehicle was not ready until July 30. Throughout this process, communication from the dealership to me was very poor and often occurred only after I made repeated texts or voice messages to the service rep. At one point I asked to speak to the service manager. He called and left me a voice message which I immediately returned but he never called again.
8/20/2025
Our team has acknowledged this review.
LOS GATOS, CA
Thomas G|2025 Chevrolet Colorado
Confirmed Sales Customer
8/5/2025
Robert was super kind and knowledgeable, made it easy
ROBERTO PEREZ-PEDRIZCO
8/6/2025
Robert’s kindness and knowledge made all the difference — making things easy for you is exactly what we want. Thanks for taking the time to share your experience; we’re here anytime you need us again.
San Jose, CA
Gary V|2022 Chevrolet Corvette
Confirmed Service Customer
8/5/2025
Job done right and on time.
8/6/2025
Job done right and on time — the perfect recipe for a hassle-free service visit. Thanks for sharing your experience, and we’ll keep up the good work for you.
SUNNYVALE, CA
Ezhilan M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/10/2025
very friendly
BARIHAN ELAMRAT
8/11/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Cupertino, CA
Mete Y|2025 Chevrolet Equinox EV
Confirmed Service Customer
8/14/2025
Working with Neli was great, she quickly get things moving and the team completed the work on the promised date. I was concerned about the hitch installation but the team did a great job of integrating the trim into the bumper. Very happy with the result!
8/15/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PALO ALTO, CA
Steve Or Liz T|2017 Chevrolet Bolt EV
Confirmed Service Customer
8/16/2025
Jesika was great — she was able to get things done on a consistent basis, even when the rest of the company seemed to be asleep at the wheel. I’d give her 5 stars, and you should give her a raise — that place would implode without her.
8/18/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BEN LOMOND, CA
Jesse D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/19/2025
Great team to work with, very happy with our new purchase.
WILLIAM EMERSON
8/21/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
Santa Clara, CA
Bill R|2004 Chevrolet Impala
Confirmed Service Customer
7/30/2025
Other than waiting nearly 2 weeks before you hard working folks could service my car, it was even looked at, all was done well. The shortage of qualified mechanics and technicians is an issue for you folks, but as long as the work gets done properly, great
7/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
Michael H|2025 Chevrolet Traverse
Confirmed Sales Customer
8/12/2025
Everyone was so nice
ALEJANDRA A ABEDOY
8/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
San Jose, CA
Wardell Auto W|2018 GMC 1500 Sierra
Confirmed Service Customer
8/15/2025
GREAT CUSTOMER SERVICE AND COMMUNICATION FORM DENNIS LOWE
8/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANTA CLARA, CA
Charles Sumner W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/19/2025
Sales person Ashley listened to me and made the buying process easy. I typically hate buying cars but this purchase experience was very good.
ASHLEY DUMANON
8/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
San Jose, CA
James W|2009 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
Had to wait while service was being done i was told it would be couple hours and it was just that.
8/22/2025
We’re glad to hear the service was completed within the expected time frame. Thank you for your patience, and we look forward to seeing you again!
SAN JOSE, CA
Diane N|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/21/2025
Easy experience!
RAMON MARTINEZ
8/22/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
Palo Alto, CA
James T|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
8/21/2025
Ramon was amazing and got us the exact car we wanted!
RAMON MARTINEZ
8/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Atherton, CA
Justin I|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2025
I enjoyed working with Jesika and her expert advice and guest service :)
8/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
San Jose, CA
Israel R|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/22/2025
Great experience overall.
RAMON MARTINEZ
8/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Livermore, CA
Barry T|2025 Chevrolet Colorado
Confirmed Sales Customer
8/1/2025
Lucy was beyond helpful and pleasant! No hard sell on upgrades is always nice. Thanks Mo and Jason in finance also very pro.
LUZ HARO
8/2/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
Madera, CA
Hemant V|2024 Chevrolet Equinox EV
Confirmed Service Customer
8/5/2025
The lady was excellent . She explained things very well and took good care of me while I had to wait for my car to get service . I really appreciate it
8/6/2025
We’re so pleased the lady taking care of you was excellent in explaining everything and making your wait easier. That kind of attentive care is at the heart of what we do, and your appreciation means the world.
SANTA CLARA, CA
Brian C|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/20/2025
Fantastic buying experience very easy and transparent.
ALEJANDRO G MAILLE
8/21/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
Penn Valley, CA
David J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/25/2025
I have to say that between the Service Department ( Nelli ) and Sales Department ( Ramon ) they both were Top notch in professional and caring all the way through my Buy Back from GM.
RAMON MARTINEZ
8/27/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
San Jose, CA
Stephen B|2023 Chevrolet Blazer
Confirmed Service Customer
8/25/2025
Ashley and the service crew were exceptional.
8/27/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
San Jose, CA
Akanksha J|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/4/2025
It was a great experience. Everything went smoothly. Billy was very helpful and answered all our queries.
WILLIAM EMERSON
8/5/2025
Billy’s helpfulness and clear communication make all the difference, and we’re delighted your experience was smooth and positive from start to finish. Thanks for sharing your kind words—we look forward to your next visit!
Newark, CA
Bryce & Casey W|2025 Chevrolet Colorado
Confirmed Service Customer
8/14/2025
Unfortunately it was miscommunicated about what service could be done on the Saturday that vehicle was scheduled. I was told when I dropped it off that they don’t do diagnostics on Saturdays. So unfortunately we had to leave the vehicle there and get our own ride home. Not to mention be without a vehicle for almost 2 weeks why they correct a warranty issue.
8/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LOS GATOS, CA
Carolyn L|2023 Chevrolet Bolt EUV
Confirmed Service Customer
8/18/2025
I got a 15000 mile tune up and things have been going wrong ever since. Lights on the dashboard keep coming on and off. Today i found wires hanging that should be attached somewhere!!!!!!!!
8/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SAN JOSE, CA
Pablo M|2023 GMC Sierra 1500
Confirmed Service Customer
9/2/2025
Want to say thank you to Pepe for his amazing service and help. Pepe was able to get me a loaner vehicle while mine was in service and always kept me updated throughout everything. I’m beyond grateful with how he handled the process and his great attitude really makes the difference. Thank you again Pepe.
9/3/2025
What a fantastic shout-out for Pepe! We’re so pleased to know his communication, positivity, and extra effort made such a difference in your experience. We’ll be sure to share your gratitude with him, and we look forward to welcoming you again whenever you need us.
san jose, CA
Candelaria & Perry A|2017 Chevrolet Camaro
Confirmed Service Customer
9/2/2025
Your turn around time for fixing my car is terrible and I won’t be taking my car there again unless I have to.
9/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
San Jose, CA
David C|2017 Chevrolet Bolt EV
Confirmed Service Customer
7/25/2025
Thank you very much!
7/26/2025
You're very welcome! We're glad we could assist you. Thank you for choosing us, and we look forward to seeing you again!
SAN FRANCISCO, CA
Ralph J|2025 Chevrolet Trax
Confirmed Service Customer
7/25/2025
Fast in Fast work .. Fast out
7/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
San Jose, CA
Dean Or Linda B|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/4/2025
JESIKA was very efficient.
8/5/2025
Jesika’s efficiency makes all the difference when it comes to getting things done right—quickly and with care. We’re lucky to have her on our team, and even luckier to have customers like you who notice the little things that matter most.
SANTA CLARA, CA
Daniel S|2023 Chevrolet Bolt EV
Confirmed Service Customer
8/18/2025
Everyone was great esp Jailene thank you!
8/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SEATTLE, WA
Matt S|2001 Chevrolet Express Cargo Van
Confirmed Service Customer
8/18/2025
I took my vehicle in April 29th I was told it would be done in about two weeks. Those two weeks turned in to four months. I did not get my vehicle back until August 13 and they never finished the work. They gave me every excuse in the book very unsatisfied terrible customer service.
8/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
San Jose, CA
Logan C|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/25/2025
Almost forgot to get our included car wash and person who helped us said they sent me a text saying it was ready but I never received a text
8/27/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
San Jose, CA
Tim D|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/10/2025
All individuals were extremely knowledgeable and helpful
RAMON MARTINEZ
9/11/2025
Hi, we're glad to hear you found our staff very knowledgeable and helpful! We sincerely value your business and look forward to your next visit. Take care!
LOS GATOS, CA
Karthik S|2024 Chevrolet Equinox EV
Confirmed Service Customer
9/11/2025
- Car wasn't delivered back on the same day. - Requested Car Wash, but wasn't done.
9/12/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
sunnyvale, CA
David T|1997 Chevrolet C/K 1500
Confirmed Service Customer
8/25/2025
Everyone was nice. I was in and out quickly enough when dropping off and picking up. The shuttle was really convenient. The portal while service was happening was great. It was delivered early, and as far as I can tell, they did a great job. It was, by far, the largest maintenance bill I have ever paid, though. Like, not even close to my Subaru's largest maintenance bills combined ($1,500, and another for $1,200 which included new tires). I know dealers tend to be more expensive, but $5k is more than I was expecting by a lot.
8/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
concord, CA
Haydee R|2023 Chevrolet Bolt EUV
Confirmed Service Customer
9/1/2025
The person who helped me was very kind
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
San Jose, CA
Andrew H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/11/2025
Ashley and Phil were great
ASHLEY DUMANON
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Santa Clara, CA
Anthony J|2023 Chevrolet Tahoe
Confirmed Service Customer
9/12/2025
My experience with my service advisor Jesika went very well. She walked me through the four service recalls that I had on my 2023 Tahoe Z71 and got it all taken care of.
9/14/2025
Hi, thanks for your praise and kind comments about our team. Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know! Best wishes, Stevens Creek Chevrolet
Santa Clara, CA
Michael T|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/15/2025
The folks at Steve’s Creek Chevrolet were outstanding!!
BARIHAN ELAMRAT
9/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Mountain View, CA
Sharon P|2020 Chevrolet Traverse
Confirmed Service Customer
9/15/2025
Got in and out fairly quickly. Why do I have to pay to have the tires rotated. Has always been a part of having oil change. Oil change is really expensive. Especially for a retired person.
9/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SAN JOSE, CA
Rachel Or Jordan B|2020 GMC Acadia
Confirmed Service Customer
9/17/2025
My car took longer than expected which is understandable! I talked to 3 different ppl regarding my car and asked for the car wash at the end of the service and they all understood and when I picked it up it wasn't washed which was really disappointing!
9/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
Jorge P|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
Jessie was excellent. The oill change took 3 hour not sire why
9/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
Balinder B|2025 Chevrolet Suburban
Confirmed Service Customer
8/20/2025
Good
8/21/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
Santa Clara, CA
Stephanie Or Stefan P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/7/2025
I felt like my experience was just okay. I felt rushed to make a decision on whether or not to start service on my vehicle after a diagnosis. I was providing information on GM bulletin on what I felt could’ve been causing the issue on vehicle. I got a bit of push back in the beginning.
9/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
San Jose, CA
Joel L|2024 Chevrolet Blazer EV
Confirmed Service Customer
9/10/2025
The Best Jesika and the Staff , her Coworkers GREAT as always!!!!!!
9/11/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MORGAN HILL, CA
Patrick S|2005 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
good work and on time
9/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SANTA CLARA, CA
Stevens Creek Kia E|2019 Chevrolet Bolt EV
Confirmed Service Customer
9/19/2025
Excellent service from Jesika
9/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN JOSE, CA
Heidi Or David J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/19/2025
Routine service and part replacement that was under warranty. Pepe was great at communicating the whole time and getting it done in a timely manner
9/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CUPERTINO, CA
Chris S|2026 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
Dropped my car off on a Monday and finally got it back on a Friday with really not an answer to why the light came on. I was told to just keep driving it and see if it comes back on. My car was brand new and had less than 2000 miles on it. I used to go to Capitol Chevy but found them to be rude. The Stevens Creek people are so nice, yet it is so hard to get anyone to call you back. Maybe that is the way it is, but after just spending $45K on a new car, I would hope I would have received more information on the issue and returned my calls quicker.
9/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
Smitha G|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/11/2025
Barihan was knowledgeable, patient and kind as she helped us navigate our purchase. She was able to answer all of our questions and made us feel comfortable closing the sale! Thanks to her, we now have a new EV!
BARIHAN ELAMRAT
8/12/2025
Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Stevens Creek Chevrolet. We sincerely value your business and look forward to your next visit. Take care!
Gilroy, CA
Brian B|2024 Chevrolet Equinox EV
Confirmed Service Customer
9/19/2025
First I had to wait a long time to get checked in. I had an scheduled appointment for 1240PM. I waited in the lounge until my car was completed. It is an electric car and it seemed to take a long time to check it out. I have an issue the my Invoice/receipt. Every section seems to repeat itself. Also it states that a multi-point inspection is going to be performed, but no where can I find the results of the inspection. Also what is an LOF? Also I can not find where it states that you actually rotated the tires.
9/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
san jose, CA
James M|2025 Chevrolet Blazer EV
Confirmed Service Customer
9/25/2025
I apologize I don't recall my service writer's name, but she was quite helpful. She was very efficient, kept me informed with a call, and made the whole experience of bringing my car in a simple thing.
9/26/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SAN JOSE, CA
Rentokil - Western F|2020 Chevrolet Colorado
Confirmed Service Customer
9/26/2025
good service and good communication from Jesika!
9/27/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SAN JOSE, CA
Marc D|2022 Chevrolet Suburban
Confirmed Service Customer
10/7/2025
Cyrus was great. He was fast, knowledgeable and easy to communicate with. The service department was able to get my vehicle done earlier than expected which I greatly a
10/8/2025
We’re delighted Cyrus made your service visit fast, easy, and knowledgeable! Completing your vehicle ahead of schedule is always our goal, and we’ll continue providing that same efficient and clear service for all future visits.
MOUNTAIN VIEW, CA
Alan P|2026 Chevrolet Corvette
Confirmed Sales Customer
10/8/2025
Process was extremely smooth. Ramon was very helpful and responsive to all my questions. Thank You
RAMON MARTINEZ
10/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
San Jose, CA
Leandra C|2023 Buick Enclave
Confirmed Service Customer
9/19/2025
Even after confirming the shuttle would be available to transport me back home, I was told it was not available when I got there to drop my vehicle off for repair.
9/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
cambell, CA
Paul B|2024 Chevrolet Colorado
Confirmed Service Customer
9/25/2025
The experience at the dealership is fine, but the experience with the call center is very poor. - I never got a call that my truck was ready for pickup. - Since it was getting near EOD I called multiple times, but the call center folks can't tell anyhing about status. They couldn't reach the dealership. - They "escalated" my request multiple times, but I still never got a call back. - Finally I just showed up at the dealership end of the day, hoping for the best. The truck was just ready, but it was very poor communication, which took me time during the day.
9/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
san jose, CA
Alicia L|2017 Chevrolet Cruze
Confirmed Service Customer
10/8/2025
Dennis Lowe always takes care of my car and I never have any issues.
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
san jose, CA
Kala R|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/8/2025
Nothing stands out from other dealerships, equally bad and trying to make few bucks by lying and you are no one after you sign and take your car.
LUZ HARO
10/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
San Ramon, CA
Victor R|2026 Chevrolet Colorado
Confirmed Sales Customer
10/14/2025
Lucy fue una persona que me ayudo mucho en todo el proceso y con su increible paciencia me ayudo a decidirme por esta gran camioneta que me encanto.
LUZ HARO
10/15/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
Richmond, CA
Robert B|2023 Chevrolet Bolt EUV
Confirmed Service Customer
10/17/2025
Everything went as expected -- the work performed, the time estimated to complete the work, and the charges for the work. There were no surprises and no high-pressure upselling. The only minor disappointment was that my car, though reasonably clean, was not washed. Other dealerships provide that courtesy.
10/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
San Jose, CA
Donald C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/16/2025
I'm 100% satisfied with my sales experience. I didn't feel pressure to purchase in any way, either from Bill, my salesman, or the Sales Manager. Bill was knowledgeable about my Equinox EV and its features and options. The paperwork process went smoothly. Bill drove me to my brokerage to arrange a wire transfer of funds and even drove my new car to my home.
WILLIAM EMERSON
9/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Morgan Hill, CA
Juan M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/23/2025
They were very kind when I bought my new truck
RAMON MARTINEZ
9/24/2025
It’s wonderful to hear our team treated you kindly during your new truck purchase! Positive, welcoming service is always our goal, and we’ll be ready to do it again whenever you return.
Belmont, CA
Stacy M|2023 GMC Yukon
Confirmed Service Customer
9/24/2025
My service writer Jesika was very friendly and informative. She was able to get my car back to me earlier than promised. I’ve always had a great experience at this service department! Highly recommend.
9/25/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CAMPBELL, CA
Daniel N|2025 Chevrolet Blazer EV
Confirmed Service Customer
9/24/2025
It was good
9/25/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
San Jose, CA
Rosa A|2025 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
Our service advisor was so quick, friendly and such a pleasant person to deal with so early in the morning. Will definitely return.
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
San Bruno, CA
Thiagarajan K|2025 Chevrolet Blazer
Confirmed Service Customer
10/15/2025
Awesome
10/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SUNNYVALE, CA
Vaughn W|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/19/2025
Kourosh Surena, advisor extraordinaire, was professional and thorough and a delight. On the other hand, Joan Felipe Florez-Usama, technician (the reason you only got four stars), inferred that I was lying about my truck's dashboard getting sticky on its own (I requested a warranty inspection which was ignored). I wasn't lying, I don't lie and would like her to infer that I was to my face. Meanwhile, the dashboard problem has been escalated to GM Customer Assistance Case: 79600355 since you ignored my request. Give Kourosh a bonus before he leaves and runs for Mayor or something.
10/22/2025
Our team has acknowledged this review.
SANTA CLARA, CA
Patricia H|2024 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Jailene S. Vargus helped me out a lot with getting me information about the repairs to my car. She was the only person that I had contact with. I'm a single mother with a special needs daughter and she helped me get a car to take her to her appt. and day programs.
9/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN JOSE, CA
Edward L|2016 Chevrolet Traverse
Confirmed Service Customer
9/1/2025
Th we CB person who helped me from start to finish was very nice. The recall fix was completed much faster than I was told it might. Though I was offered a multipoint inspection and tire check, and I requested to pass on it just so the vehicle would be ready faster, the tire pressure was still checked and set to factory specs. Also, the car was washed just before it was ready, which was a nice surprise.
9/2/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SANTA CLARA, CA
Tom D|2023 GMC Yukon XL 1500
Confirmed Service Customer
9/26/2025
Everyone did a good job, doing what they were supposed to do and in a timely manner. This was the Safety Recall L87 connecting rod out of spec or poorly manufactured. I am not happy with the testing process, and I did not receive the new warranty information if writing when I picked up my Yukon. The dealer put in new 0W - 40W supercar Mobil one. No one told me that it now requires the special oil to maintain the warranty. That may or may not be the case. Concerned that I have a problem waiting to happen in the future.
9/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SUNNYVALE, CA
Linda K|2022 Chevrolet Bolt EUV
Confirmed Service Customer
10/11/2025
I brought my Bolt EUV in for service last weekend. Cyrus was so friendly, knowledgeable, helpful and professional throughout the process.
10/12/2025
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Stevens Creek Chevrolet and we hope to see you again. Take care, Linda!
San Jose, CA
David B|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Service was timely and done when expected.
10/21/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SAN JOSE, CA
Elizabeth Or Peter R|2023 Chevrolet Traverse
Confirmed Service Customer
10/22/2025
Jesika was a complete professional, very responsive and courteous.
10/23/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
San Jose, CA
Alicia L|2017 Chevrolet Cruze
Confirmed Service Customer
10/21/2025
I had to bring my car in for routine maintenance and the smog check as well.
10/22/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
san jose, CA
Mike P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
I brought in my 2025 Silverado for service. I was told what services were do and given some options for other services. I was given an estimate that was right on the money when I picked up. I was sent a link to pay online to speed up the process which made it much faster when I picked up. I was very happy with everything and will be back for the next service!
10/22/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CAMPBELL, CA
Renee G|2026 Chevrolet Colorado
Confirmed Sales Customer
10/29/2025
Quick and easy
OMAR ABUSAGER
10/30/2025
Hi, thank you for taking the time to leave a review for us at Stevens Creek Chevrolet! We're looking forward to your next visit!
San Jose, CA
Jason B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
My truck went in for 75000 mile service on August 27. At that time i mentioned there was an issue with the cameras . The guide lines disappeared when backing up. They tried recalibrating them with multiple attempts over a week. They determined 2 of the cameras needed to be replaced. On September 23rd it was confirmed that they were covered under the extended warranty ( this took a week or so to get approval) and were ordered. I did mention at that time that my oil light after only a month was down to 67% which I thought was odd. The parts would take a week or so to arrive so i took the truck until the parts came in. Parts arrived Sept 30th and I dropped off the truck the next day. Within that time, the front collision warning light came on and the auto brights stopped working. They did not get around to installing the cameras for about 8 days and started working on them Oct 9th. Once installed the back up lines returned and they started working on the other issues which they thought were related. Determined that another camera needed to be replaced up at the windshield and would take another week or so for that camera to arrive. They asked if I could leave the truck with them in case something with all the cameras was shorting things which I did. Camera came in week or so later on Oct 17th. A week went by and they finally started working on it October 22. On the 23rd, they were still working on the issues of getting the new camera to calibrate. They let the truck sit with the battery disconnected overnight and I was able to pick up the truck the morning of the 24th finally.
10/30/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
cambell, CA
Brian M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
The sales representative was great to work with and was very professional. It was nice to not be pressured.
9/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GRAND BLANK, MI
Jon G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
It was great
10/26/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SUNNYVALE, CA
Georgina V|2026 Chevrolet Traverse
Confirmed Sales Customer
10/27/2025
The staff members were great!! Ashley helped a lot with the information over the phone which made it easy for us when we got there.
ASHLEY DUMANON
10/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Hollister, CA
Parasuram F|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/30/2025
Alex was Wonderfull . I decided to make deal because of him
ALEJANDRO G MAILLE
11/1/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Morgan Hill, CA
Anthony T|2026 Chevrolet Trax
Confirmed Sales Customer
10/30/2025
Excellent customer service!! Billy and Mark were absolutely great! Very helpful and courteous! I love my new car!
MARK IVENSKY
11/1/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
San Jose, CA
Jonathan L|2025 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
Check-in was quick. Service completed ahead of the promised time.
11/1/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sunnyvale, CA
John B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/31/2025
Service rep Jailine was excellent. Kudos to her for great customer service. Work in my truck was completed in a timely manner. Thanks!
11/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
SANTA CLARA, CA
Michael H|2020 GMC Yukon XL
Confirmed Service Customer
11/3/2025
The level of service provided by Jesika Irvin was exceptional. She is a real asset to the dealership and service department.
11/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Monte Sereno, CA
Yin O|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/21/2025
No pushing buy other unwanted stuff
RAMON MARTINEZ
8/22/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
Fremont, CA
Daisy S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/21/2025
Wonderful
RAMON MARTINEZ
8/22/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
Milpitas, CA
Attalie V|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/24/2025
Fan
Wahidullah Hazeen
9/25/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
San Jose, CA
William Or Robin P|2019 Chevrolet Suburban
Confirmed Service Customer
9/26/2025
miserable is the only word to describe it.
9/27/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SUNNYVALE, CA
David D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/10/2025
From check in to letting me know my truck was done was on point. Also big shout out for Ms Ashley aka The Pink Lady I forgot my coffee cup with pictures of my kids and she ran me down to give it to me so I will definitely be coming back for future services.
10/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
new orleans, CA
Alexander C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
Cx service was excellent and communication was superb
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
SAN JOSE, CA
Armando F|2026 Chevrolet Equinox
Confirmed Sales Customer
10/18/2025
Fast easy
STEVEN J GLASS
10/19/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
San Jose, CA
Steve W|2021 Chevrolet Bolt EV
Confirmed Service Customer
10/27/2025
Service Advisor Ashley was friendly and polite.
10/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN JOSE, CA
Sharon M|2016 Chevrolet Volt
Confirmed Service Customer
11/10/2025
Cyrus/Kourash Serena (spelling?) was our service person and he was truly excellent in providing us with line-item clarity for each suggested diagnostic or repair procedure!
11/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
Los Altos, CA
Ivan R|2010 Chevrolet Impala
Confirmed Service Customer
10/15/2025
I miss the Corvette Cafe. You should bring it back.
10/16/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SANTA CLARA, CA
Enterprise Fleet Fl G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/28/2025
Dennis was extremely helpful and knowledgable as usual. He makes the process of getting the work completed seamless.
10/29/2025
Dennis will be thrilled to hear your kind words! Making every service process seamless and smooth is exactly what we aim for, and we look forward to continuing to take great care of you and your vehicle.
SAN FRANCISCO, CA
Dominga G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/28/2025
Was great job and was done on time
10/29/2025
It’s fantastic that the job was done on time and met your expectations! We strive for reliable and efficient service every time, and we look forward to keeping it that way for all your future visits.
SAN JOSE, CA
Christopher H|2026 Chevrolet Trax
Confirmed Sales Customer
10/28/2025
Very good salesman made the process easy and enjoyable.
Wahidullah Hazeen
10/29/2025
It’s wonderful that your salesperson made the process easy and enjoyable! We love seeing our team create positive experiences, and we look forward to helping you with your next vehicle adventure.
Santa Clara, CA
Gabriel J|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/28/2025
Nice people, work done in timely manner, I would return to do business here.
10/29/2025
We’re glad our team was nice and that the work was completed in a timely manner! Your trust means a lot, and we look forward to having you return for all your future needs.
LOS BANOS, CA
Alec Jeffrey L|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/31/2025
It was good!
Wahidullah Hazeen
11/1/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Lakehead, CA
Wing S|2024 Chevrolet Equinox EV
Confirmed Service Customer
11/3/2025
Ashley, my advisor, answered my questions clearly and patiently
11/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SAN RAMON, CA
James O|2026 Chevrolet Corvette
Confirmed Sales Customer
11/12/2025
great sales person. Gave me what
WILLIAM EMERSON
11/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Mountain View, CA
Marie P|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/17/2025
Bill was there to help and answer all my questions that I had regarding the vehicle. He has a great outgoing personality which I enjoyed and it made the buying process easy.
WILLIAM EMERSON
11/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
San Jose, CA
Paul S|2013 Chevrolet Volt
Confirmed Service Customer
10/23/2025
They did competent work but communications was difficult. Their automated system sent me to an answering system that did not update with the service department well and it was challenging to get a direct line to the service advisor.
10/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PALO ALTO, CA
Alberto D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
Very good I like it
10/29/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Campbell, CA
Adam H|2026 Chevrolet Corvette
Confirmed Sales Customer
10/30/2025
Very courteous and approached us right away.
MARK IVENSKY
11/1/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Santa Clara, CA
Robert L|2022 Chevrolet Malibu
Confirmed Service Customer
11/3/2025
Good
11/4/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SAN JOSE, CA
Jose Enrique M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/4/2025
Fantástico ,buen servicio
ROBERTO PEREZ-PEDRIZCO
11/6/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
San Jose, CA
Joby N|2017 GMC 1500 Sierra
Confirmed Service Customer
11/10/2025
Great service, truck issues were taken care of. Only complaint was duration of service due to warranty and parts availability. Otherwise the service crew was awesome.
11/11/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
san jose, CA
Jens L|2024 Chevrolet Equinox EV
Confirmed Service Customer
11/10/2025
Everyone was polite and professional. I got my car back in the time frame announced. Everything is okay.
11/11/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Stevens Creek Chevrolet and we hope to see you again soon!
SUNNYVALE, CA
Cindy A|2025 Chevrolet Suburban 1500
Confirmed Service Customer
11/18/2025
Jessica was very kind and respectful she a keeper lol
11/19/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN JOSE, CA
Rodney W|2016 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Great customer service
11/20/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
SAN JOSE, CA
Bob M|2022 Chevrolet Camaro
Confirmed Service Customer
10/23/2025
My vehicle was NOT serviced on 10/23/2025.
10/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LOS GATOS, CA
Rich Or Michelle S|2019 Chevrolet Bolt EV
Confirmed Service Customer
10/27/2025
Cyrus helped navigate addressing our concern when initially the root cause was not clearly communicated or addressed by the lead technician's note.
10/29/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LOS GATOS, CA
Robert C|2019 Chevrolet Volt
Confirmed Service Customer
11/1/2025
Got car in and out fairly quickly and resolved an unanticipated issue. Very good value.
11/2/2025
Thank you for the wonderful feedback! We’re pleased to know your visit was quick, the issue resolved, and the value worthwhile. It’s those little moments of efficiency and problem-solving that define our service, and we’ll be ready to deliver that same dependable care whenever you return!
LA HONDA, CA
Munish Kumar M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/4/2025
I visited to see first car for my new car search and team was great to convince me and sell the car to me. Team was very helpful and knowledgeable
LUZ HARO
11/5/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sunnyvale, CA
Anthony M|2017 Chevrolet Volt
Confirmed Service Customer
11/10/2025
I've been taking the 2017 Volt to Stevens Creek Chevrolet for warranty and other services, since it was purchased. The Check-in process is quick with friendly service associates over the years. Thank you Ashley. The repairs are complete and finished on time. Thanks for the great service over the years. Tony
11/11/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SAN JOSE, CA
Acuative Corp (driv H|2025 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Good experience for the 1st maintenance visit
11/25/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
STRONGSVILLE, OH
David G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
My 2nd sales guy was great & polite. Billy was not very polite and got me very upset where I almost went elsewhere to make purchase!
WILLIAM EMERSON
11/27/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SANTA CLARA, CA
Royal Glass Company R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
Excellent Service always friendly and helpful. Dennis Lowe is a fantasitc Service adviser and represientative for the Dealership
11/21/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SANTA CLARA, CA
Josef P|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/26/2025
Cyrus was very helpful in scheduling a d even came on his day off.
11/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SAN MATEO, CA
Ralph J|2025 Chevrolet Trax
Confirmed Service Customer
11/26/2025
quick in all requests filled
11/27/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
San Jose, CA
Theresa S|2019 Chevrolet Volt
Confirmed Service Customer
11/28/2025
From the greeter to the advisor: they are welcoming me and informing me how much time to wait . It’s so nice
11/29/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
SUNNYVALE, CA
James B|2026 Chevrolet Colorado
Confirmed Sales Customer
11/28/2025
I had a great experience working with William Emerson when purchasing my Chevy Colorado. He was helpful, enthusiastic, and patient throughout the process. I appreciated how knowledgeable he was about the truck’s features and options, and he took the time to walk me through everything in a clear and straightforward way. He also pointed me toward some useful YouTube videos that helped me get more familiar with the vehicle.
WILLIAM EMERSON
11/29/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Stevens Creek Chevrolet. Congratulations on your new vehicle, James! If you have any further questions, please give us a call. We're always happy to help!
San Jose, CA
Peter A|2017 Chevrolet Bolt EV
Confirmed Service Customer
12/2/2025
Frustrating. I had an appointment and when I arrived, drove into building's service drop-off point, got out of my car, and stood behind it for 10 minutes while a myriad of staff walked by me as if I, and my car did not exist. Finally, Carlos helped me, and the check-in process began. Then, that day, I got an email stating all my tires needed to be replaced. It didn't matter that they were all brand new six months ago -- the dealership's data file on my car never noted that new tires had been purchased because I didn't buy the car from Stevens Creek Chevrolet, nor did I buy the new tires there. So receiving an urgent message about four tires that were absolutely in perfect condition was disconcerting -- and annoying.
12/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SUNNYVALE, CA
Elizabeth S|2023 Chevrolet Traverse
Confirmed Service Customer
10/31/2025
Jennifer the service person was fabulous. Excellent customer service
11/1/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SANTA CLARA, CA
Eric P|2014 Chevrolet Equinox
Confirmed Service Customer
11/29/2025
The service and tech work is outstanding, best overall. Jesika Ryan, is a model Service Advisor. My only suggestion would be to ask for proactive communication on the status of my vehicle. Otherwise, the shuttle driver was great, service was great. I truly appreciate all that the Service Department does.
11/30/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
CAMPBELL, CA
Roselyn S|2020 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
My appointment was Wednesday at 8:20 but did not do anything until Thursday. Too expensive for just a battery replacement. Oh well whatever!!
12/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SAN JOSE, CA
Eric Or Karen G|2013 GMC Acadia
Confirmed Service Customer
12/5/2025
Jesika was awesome!
12/6/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
Los Altos, CA
Yingyin C|2024 Chevrolet Equinox EV
Confirmed Service Customer
12/8/2025
Thanks for everything, the service was really nice.
12/9/2025
Thank you for the appreciation—hearing that you enjoyed everything makes our day smoother than a well-tuned engine!
Santa Clara, CA
Robert L|2020 Chevrolet Corvette
Confirmed Service Customer
12/12/2025
Friendly
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Gilroy, CA
Yu L|2023 Chevrolet Bolt EUV
Confirmed Service Customer
12/12/2025
The service was completed with all required items and it was completed earlier than I expected, very professional team.
12/13/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PLEASANTON, CA
Jose V|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Great experience as always but the wait for being first appointment can looked at for improvement. As for price, its understanding the labor cost but I will be looking at other options for my next oil change.
12/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
San Jose, CA
Robert H|2024 Chevrolet Traverse
Confirmed Service Customer
11/17/2025
I took my Truck in for Oil service and Tire rotation on 11/14. Today my Service Tire Monitor System came on. Shouldn't this have been fixed on Friday?
11/18/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Sunnyvale, CA
Yvonne D|2016 Chevrolet Colorado
Confirmed Service Customer
11/27/2025
The experience has been a love hate relationship because of past repairs that had my truck not working for a year. Same thing started happening again, this time it turned out to be a different issue with basically same results. A much quicker repair and turn around time.
11/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
Karen J|2014 Chevrolet Volt
Confirmed Service Customer
12/3/2025
Was very impressed with the professionalism and efficiency of the service department.
12/4/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CUPERTINO, CA
Jeff S|2019 Chevrolet Suburban
Confirmed Service Customer
12/3/2025
Had a great experience, very nice place. good service.
12/4/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Santa Clara, CA
Eddy W|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
From booking to book in, completion of the work, washed the truck for me , service done at a good price. Jesika was GREAT to deal with and I have moved my business from another GMC dealer to you guys Thanks
12/4/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CARMEL, CA
Lashawn K|2026 Chevrolet Traverse
Confirmed Sales Customer
12/20/2025
From the beginning of the purchasing process both Ramon and Phil were attentive and explained everything to me without hesitation. There was no pressure, which usually happens at most dealerships. I was also able to get a hold of them at anytime with a question or just get an update.
RAMON MARTINEZ
12/21/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Stevens Creek Chevrolet and we hope to see you again soon!
Hayward, CA
Bob M|2021 Buick Encore GX
Confirmed Service Customer
12/2/2025
The appointment fit my schedule. The service was completed while I waited, as requested. They offered me a complimentary carwash.
12/3/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LOS GATOS, CA
John V|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
Billy my sales person was great, very knowledgeable on product and made the entire experience very chill
12/3/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
San Jose, CA
David S|2023 Chevrolet Bolt EV
Confirmed Service Customer
12/3/2025
I waited a long time (20mins) past my appointment time. No one acknowledged my presence at the Service lane until after 20 minutes. The employees were unfriendly and did not even say Hello to me.
12/4/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MILPITAS, CA
Anua Or Max O|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/12/2025
Great service. Dennis was really kept us informed about the progress and kindly charged and washed the car. He also accommodated us so that we could pick up the car after the service department closed.
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CAMPBELL, CA
Lawrence F|2015 Chevrolet Colorado
Confirmed Service Customer
12/12/2025
My service advisor Jesika Irvin did great as always. She is friendly, courteous, honest and professional. She does a great job.
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SAN JOSE, CA
Elizabeth S|2026 Chevrolet Traverse
Confirmed Sales Customer
12/13/2025
It was a very smooth and good process. I asked for the car I wanted and they found that car. Everyone of the staff was welcoming.
RAMON MARTINEZ
12/14/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Stevens Creek Chevrolet and we hope to see you again soon!
Sunnyvale, CA
Justin A|2023 Chevrolet Camaro
Confirmed Service Customer
12/22/2025
Service team was great.
12/23/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Sunnyvale, CA
Los Altos Gas And S E|2015 Chevrolet Express
Confirmed Service Customer
10/11/2025
My service advisor Dennis is easy to get a hold of. Excellent communication! Even called me when it was ready.
10/12/2025
Hi, thank you for the high star rating! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for taking the time to let the world know about your positive experience. Best wishes, Stevens Creek Chevrolet
LOS ALTOS, CA
Ana E|2026 Chevrolet Traverse
Confirmed Sales Customer
11/25/2025
Ramon was very helpful
RAMON MARTINEZ
11/26/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Santa Clara, CA
Betty O|2016 Chevrolet Trax
Confirmed Service Customer
12/4/2025
excellent service ,service writer excellent
12/5/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
SANTA CLARA, CA
Sergio R|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/5/2025
My experience was more than I could ask for especially from my salesperson Alex! So professional and went above and beyond
Wahidullah Hazeen
12/6/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Stevens Creek Chevrolet and we hope to see you again soon!
Hollister, CA
John F|2025 Chevrolet Corvette Z06
Confirmed Service Customer
12/12/2025
Excellent service from Carlos at Stevens Creek Chevrolet! He was very friendly and kept me informed of the status of my car. Highly recommended!
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
los alots, CA
Richard B|2016 Chevrolet Corvette
Confirmed Service Customer
12/12/2025
Dennis Lowe has been my service advisor for years, I can always depend on him for friendly reliable service. Robert did an outstanding job cleaning and polishing my Corvette ZO6.
12/13/2025
Thank you for your kind words! We’re thrilled to hear that our team has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SAN JOSE, CA
Khue V|2016 Chevrolet Corvette
Confirmed Service Customer
12/23/2025
I needed a new battery and it was done quickly.
12/25/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
SAN JOSE, CA
Tyler N|2019 Chevrolet Colorado
Confirmed Service Customer
12/28/2025
Jesika was incredibly helpful and kept me informed of my vehicle updates.
12/29/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
ALVISO, CA
Rhonda B|2014 Chevrolet Malibu
Confirmed Service Customer
11/10/2025
The service manager helped me
11/11/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SAN JOSE, CA
Arturo V|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/10/2025
It was a unique experience, the attention of the staff and above all the patience in explaining.
Wahidullah Hazeen
11/11/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Stevens Creek Chevrolet and we hope to see you again soon!
San Jose, CA
Irwin W|2017 Chevrolet Corvette
Confirmed Service Customer
11/25/2025
Prompt and polite service
11/26/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
MOUNTAIN VIEW, CA
Saitheja V|2025 Chevrolet Blazer EV
Confirmed Service Customer
11/26/2025
Good customer support
11/27/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Fremont, CA
Helena G C|2017 Chevrolet Bolt EV
Confirmed Service Customer
12/9/2025
My service manager/co-ordinator was kind, courteous, compassionate and communicated really well. He went above and beyond to make a stressful situation better!!
12/10/2025
Such a kind compliment—glad your service coordinator helped ease the stress! We appreciate you.
palo alto, CA
Ryan M|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/12/2025
I was assisted by Jessika. She was very kind and courteous. I brought the car for the tire thread recall and multipoint inspection and tire rotation. There’s a little wait. But the coffee at the store room helped.
12/13/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
San Jose, CA
Winston R|2023 Chevrolet Bolt EUV
Confirmed Service Customer
12/15/2025
Charged big buck, but found nothing. Still have same problem. Like to sue the company for not solving problem l, but to charge money
12/24/2025
Our team has acknowledged this review.
Campbell, CA
Alicia L|2017 Chevrolet Cruze
Confirmed Service Customer
12/18/2025
Service Advisor Dennis Lowe always takes care of my car. The only dealership I will go to.
12/19/2025
Dennis will be thrilled to hear your kind words! We’re glad he continues to take great care of your vehicle and that you feel confident coming to our dealership.
san jose, CA
Kendra C|2026 Chevrolet Traverse
Confirmed Sales Customer
12/24/2025
Wahid was fantastic. I highly recommend working with him. He wasn’t pushy and because of that is why I came back to specifically work with him. Pushy salesman don’t get my business. Next time I need to get a car Wahid will get the first shot at my business.
Wahidullah Hazeen
1/3/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Santa Cruz, CA
Michael P|2019 Chevrolet Volt
Confirmed Service Customer
11/10/2025
Cyrus! Professional, fryand customer focused
11/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Mountain View, CA
Aida I|2021 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
It was very nice staff is very friendly the only thing that I can say about is that it is very cold in the waiting area
12/10/2025
Thanks for the kind words about our friendly staff—we really appreciate you letting us know!
SAN JOSE, CA
David F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/9/2025
Omar was great, responsive and communicative from start to finish. The sales manager and finance managers were quick, specific and direct, which was very appreciated. The most straightforward buying experience I have had for a car!
OMAR ABUSAGER
12/10/2025
Fantastic feedback—glad the whole team made the process clear and straightforward! Thanks for sharing.
Morgan Hill, CA
Louis R|2020 Chevrolet Corvette
Confirmed Service Customer
12/13/2025
I brought my C8 Corvette in for a door latch issue, which was ultimately repaired and is working properly. However, when I picked up the vehicle, I noticed new issues that were not present before service. The digital rearview camera is now noticeably degraded and static-heavy, whereas it was previously very clear. In addition, all Performance Data Recorder footage from the time my vehicle was in the dealership’s possession appears to be missing, even though I have the PDR set to record automatically. While the original issue was fixed, leaving with new concerns — and without clear answers as to why these changes occurred — has been frustrating. I am not sure whether these issues are related to the service performed, but I did not experience them prior to bringing the car in.
12/14/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SAN JOSE, CA
Jeff M|2007 Chevrolet Tahoe
Confirmed Service Customer
12/26/2025
My service advisor Jessika took good care of me and kept me up to date on what was happening with my work.
12/27/2025
Thank you for the thoughtful feedback. We’re glad Jesika took great care of you and kept you updated throughout your service. Your satisfaction is our priority.
SUNNYVALE, CA
Bertha G|2025 Chevrolet Tahoe
Confirmed Sales Customer
12/31/2025
Very good customer service.
RAMON MARTINEZ
1/1/2026
We’re thrilled you received very good customer service! Your kind words are greatly appreciated.
San Jose, CA
Tyagamohan G|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/31/2025
My service advisor Jailene Sanchez Vargas was very efficient and extremely friendly when I dropped my equinox off for the 5K service and the 2 recalls at 7:40am on 12/26/25. She explained the process quite clearly, and arranged a courtesy drop off at my house. I received a message and also a call from her when the car was ready at the promised time. She was equally courteous, friendly and made sure I had no questions or concerns. I would consider Jailene to be the best service advisors of any dealerships, I ever dealt with.
1/1/2026
We’re thrilled Jailene provided efficient, friendly, and thorough service! It’s wonderful to hear she went above and beyond with courtesy drop-off, updates, and clear explanations, she’ll be delighted by your recognition.
Sunnyvale, CA
Edgar O|2024 Chevrolet Colorado
Confirmed Service Customer
11/26/2025
Quick service, and the lady assisting me was very nice.
11/27/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
santa cruz, CA
Sahand G|2018 Chevrolet Volt
Confirmed Service Customer
11/26/2025
I asked specifically for alignment as the tires worn out quickly and irregularly and they only inspected and checked the alignment as passed. Also 1300 dollars paid only for inspection which is not a fair amount for doing only inspecting the car!
11/27/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SOQUEL, CA
Jim L|2022 Chevrolet Tahoe
Confirmed Service Customer
12/19/2025
drop off the SUV on 12/5, did not get it back until 12/17, no detail message what the issue was
12/20/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CUPERTINO, CA
Ralph S|2017 GMC Yukon XL
Confirmed Service Customer
12/19/2025
General routine maintenance completed, wheels rotated and right rear taillight replaced,
12/20/2025
Thank you for this clear and encouraging review. We’re glad your routine maintenance, wheel rotation, and taillight replacement were completed smoothly. Your support is greatly appreciated!
CUPERTINO, CA
Kasra F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/23/2025
Billy was awesome to work with. We had an idea of the truck we wanted, he helped us navigate the different features and all the different trim packages. He was fast and easy to deal with and may have set a record for the time it took for when we locked in on a truck to finished the transaction. Will be reaching out to him again next time we need a car or truck. Thanks Billy!
WILLIAM EMERSON
12/25/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
San Jose, CA
Helen E|2025 Chevrolet Suburban
Confirmed Service Customer
12/31/2025
Billy, from Sales, and Ashley, from the Service Dept, are always wonderful to work with… they always make an effort to respond quickly, and to help out as much as the possibly can!
1/1/2026
Thank you for recognizing Billy and Ashley! We’re thrilled they consistently provide quick, helpful, and attentive support in both sales and service.
Sunnyvale, CA
Arturo P|2024 Chevrolet Equinox EV
Confirmed Service Customer
1/6/2026
Jesika was amazing! Very friendly and professional, she communicated efficiently throughout the process. She made the experience as easy as possible. She is an asset to your dealership.
1/7/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN JOSE, CA
Christian P|2025 Chevrolet Corvette Z06
Confirmed Service Customer
12/26/2025
A made an apt for 9am and they service dept took care of me as soon as I arrived. Cyrus was very friendly and professional and ensured I was satisfied with my service. Will be servicing my car again in the future. Thanks Stevens Creek Chevy.
12/27/2025
We appreciate your thoughtful review. It’s great to hear Cyrus and the Stevens Creek Chevrolet team provided friendly, professional, and timely service. We’re glad you’ll be returning in the future.
Tracy, CA
Andrew C|2018 Chevrolet Equinox
Confirmed Service Customer
12/26/2025
service agent was very helpful and enjoyable to talk to with a very professional approach from start to finish. it's just a pity that the mechanical service side let you down again (and yes i mean again as this is a common problem that the work is always substandard). I had a new battery installed and as per usual nothing was checked that the systems were all working - autostop start did not work
12/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
Roger N|2024 Chevrolet Blazer EV
Confirmed Service Customer
1/1/2026
Sales team was responsive, helpful and knowledgeable.
1/2/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Washington, CA
Subrahmanyam J|2018 Chevrolet Volt
Confirmed Service Customer
1/2/2026
Quick & good service!
1/3/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SAN JOSE, CA
Auttum S|2017 Chevrolet Volt
Confirmed Service Customer
1/12/2026
Jesika was great, transparent and friendly.
1/13/2026
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Stevens Creek Chevrolet! We hope to be of service to you again in the future. Take care!
SAN JOSE, CA
Apo S|2019 Chevrolet Bolt EV
Confirmed Service Customer
1/14/2026
The car was returned to me with Service Required light still on. The ambient temperature sensor was replaced. I was charged for it. But the ambient temperature sensor was still not operating. Temperature displayed was _ _ two dashes. I was told that my vehicle, a Chevrolet Bolt, couldn't be competently serviced on a Friday because EV experts weren't available on Fridays. Yet, Steven's Creek Chevrolet made the appointment knowing that my vehicle was an EV. The excuse was an external contractor makes the appointments. Steven's Creek Chevrolet is still responsible. They could have informed their agent not to make EV appointments on Fridays. Taking the car to service is a major inconvenience for a working person. I don't have time for iterations. I am very disappointed.
1/16/2026
Our team has acknowledged this review.
MONTE SERENO, CA
Ghulam M|2026 Chevrolet Traverse
Confirmed Sales Customer
12/20/2025
Omar and waheed helped me allot and they are professional
Wahidullah Hazeen
12/21/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
Hayward, CA
Thomas Schott J|2016 Chevrolet Suburban
Confirmed Service Customer
12/21/2025
Service rep was pleasant, efficient and very helpful. She answered all my questions and explained exactly what I needed to do to have my vehicle serviced. She is an example of what a "GREAT EMPLOYEE" should be.
12/22/2025
We truly appreciate you taking the time to recognize such outstanding service. It’s wonderful to hear your service representative was helpful, informative, and made everything clear for you. Feedback like this inspires our entire team, and we’re grateful for your trust.
LOS ALTOS HLS, CA
Stephanie Or Stefan P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/25/2025
Fast, friendly service.
12/27/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
San Jose, CA
Luz T|2026 Chevrolet Traverse
Confirmed Sales Customer
1/2/2026
Great services
Wahidullah Hazeen
1/3/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
San Mateo, CA
Joy Or John B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
Service done On Time and My truck runs Amazing... Thank You Jesika Irvin and your Service team at Stevens Creek Chevrolet...
1/8/2026
Thank you for the wonderful review. We’re thrilled Jesika and the service team got your truck running amazing and completed everything on time. Your satisfaction is our top priority.
SANTA CLARA, CA
Marla G|2025 Chevrolet Tahoe
Confirmed Sales Customer
1/9/2026
Great service, very knowledgeable and helpful. Very friendly and had good energy. Very easy process from all. Happy experience!
ALEJANDRA A ABEDOY
1/10/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Menlo Park, CA
Donald A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/16/2026
I was very happy with my service attendant, but as far as my warranty on my truck goes, I was very disappointed that the prior time I was there the problems fixed on my truck were not covered by warranty. I was even told by my attendant at that time that I had no extended warranty, which I actually did, but when investigated on this time I was at the service department was told that the warranty does not cover what was wrong with my truck last time which is just not right.
1/16/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Los Gatos, CA
David J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
I had scheduled appointment at 9:am for maintenance on my 2025 Chevy Silverado Custom. 2 1/2 hrs later Than am leaving!!! I am dependent on my Truck for being in Sales and to schedule an appointment that should take NO LONGER than a hour!! Then get in the next day and have Issues ( ESC ) when No issues beforehand?!!! I have been patient with Stevens Creek a s being in Lemon Law from another bought Chevy from this Dealership is making me Wonder did I make another mistake??? I am not Happy with this Experience and can say if the ESC is not fixed I will be thinking seriously of another Lemon Truck!!!
12/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
Zekarias G|2009 Chevrolet Cobalt
Confirmed Service Customer
1/3/2026
It was very satisfying experience I get at the store. The staff are more friendly and good listeners. I would like to Thanks Kourosh for excellent customer service. He is knowledgeable and able to help my requests.
1/4/2026
Thank you for the thoughtful and detailed review. We’re glad our friendly, attentive team and Kourosh’s knowledgeable support made your visit so satisfying. Your appreciation truly means a great deal to us.
SANTA CLARA, CA
Theresa S|2019 Chevrolet Volt
Confirmed Service Customer
1/9/2026
Service given is excellent . Communication , negotiation and punctuation is excellent
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SUNNYVALE, CA
Sarah G|2025 Chevrolet Trax
Confirmed Service Customer
1/15/2026
I purchased my 2025 Trax in April 2025. I do not do much driving after six months and 4,700 Miles I took in the Trax for service. Carlos Ramirez was the Service Rep, Carlos was very polite and took good care of me. (Oil Change, Tires, and wash the Trax) Thank you!
1/16/2026
Thank you for the wonderful review! We’re glad Carlos took such good care of your Chevrolet Trax and handled your service efficiently. We appreciate your loyalty and look forward to serving you again.
San Jose, CA
Mohan D|2018 Chevrolet Volt
Confirmed Service Customer
1/15/2026
Did not know how to fix, dragged on for weeks and returned a broken car as fixed - didn't even make it past the lot
1/15/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SARATOGA, CA
David M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/18/2026
Cyris explained everything that needed to be done. He was very helpful.
1/20/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
SANTA CLARA, CA
Tedros M|2024 Chevrolet Blazer EV
Confirmed Service Customer
1/5/2026
The worse customer service every.
1/6/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
San Jose, CA
Robert C|2019 Chevrolet Volt
Confirmed Service Customer
1/6/2026
Tires were available and installed in a reasonable amount of time. There may be a follow-up issue that we are still working on. Received a discount on the tires (4 for the price of 3) which was very helpful. Jessika (service rep) was very supportive during the process.
1/7/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LA HONDA, CA
Derek G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
My experience was great! Jesika was great to work with and great at communicating was I needed for my service and when my truck was ready. I hope the next time is as great as this time was.
1/16/2026
Thank you for the thoughtful and detailed review! We’re glad Jesika made your service experience easy and communicative. We hope your next visit is just as great and look forward to seeing you again.
SAN JOSE, CA
Leandrew D|2025 Chevrolet Blazer EV
Confirmed Service Customer
1/15/2026
None at this time
1/16/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
San Jose, CA
Laureen W|2016 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Pleasant. But showroom was very cold. Also I would have liked an update through out my wait. They used to do that
1/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
UNION CITY, CA
Paige T|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/20/2026
Lucy was a great help with answering every question and the rest of the staff that helped in the process.
LUZ HARO
1/21/2026
Thank you for the thoughtful and encouraging review. Lucy and our team are happy to answer every question and make the process smooth and easy. We appreciate your visit and look forward to serving you again.
Tracy, CA
William H|2016 Chevrolet Corvette
Confirmed Service Customer
1/20/2026
Dennis Lowe provided excellent Service as my advisor , I trusted his assessment and confidence in his recommendations , he is the reason I service my Corvette at Stevens Creek Chevrolet ,
1/21/2026
Thank you for the encouraging and loyal feedback about Dennis. His confident, professional guidance is what makes servicing your Chevrolet Corvette a reliable and stress-free experience. We truly appreciate your trust and look forward to your next visit.
APTOS, CA
Jun S|2019 Chevrolet Bolt EV
Confirmed Service Customer
1/16/2026
Yesterday, I brought my vehicle in at 7:40 a.m. as scheduled, and I was told that the work would be completed by 11:00 a.m. That, in itself, was understandable. However, when I had not received any notification by 12:30 p.m., I contacted your staff to inquire about the status, only to be told that it would take until 3:30 p.m. In the morning, I had been informed that there would be no issue because the Tire Pressure Sensor was in stock, but it later turned out that the part actually needed to be ordered. If that was the case, I believe I should have been informed as soon as the delay became apparent. Instead, I was required to remain in the waiting area the entire time without any update. Furthermore, although I was notified at 3:30 p.m. that the vehicle was ready and picked it up, I noticed on my way home that the Tire Pressure Sensor issue had not been resolved. I returned to your facility to request a check, and it was then discovered that the Tire Pressure Sensor had not been replaced at all and that additional work was required. As a result, I ended up waiting in the lounge for over eight hours starting from 7:40 a.m., and I was unable to do any work at all that day. This experience was extremely disappointing.
1/16/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SAN FRANCISCO, CA
Michael M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/21/2026
Staff is always professional.
1/22/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
San Jose, CA
Matthew T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/21/2026
My experience was not good!!! The guy who helped us wasn’t cooperative.
1/22/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Campbell, CA
Katie B|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
1/27/2026
5 stars
1/28/2026
Thank you for the simple yet fantastic 5-star feedback! We’re thrilled you had a positive experience with us and appreciate your support. We look forward to seeing you again soon.
San Jose, CA
Kelly M|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/27/2026
I was left without a car to use for over a week. This made an emergency situation for me, as I needed to drive myself to and from work and drive my kids to school and their activities. I was told I was put on a waitlist for a rental car, but was never offered a car to use. Instead, I had to rent a car from enterprise, which requires a $300 deposit along with the daily price and gas! I was only able to afford 3 days of the rental car before having to turn it back in and find rides for the rest of the days. I was originally told the parts would arrive on Tuesday, yet the car was not fixed until Friday. This whole thing was very upsetting and caused me financial hardship, extra stress and affected my kid’s schedule. Thankfully I brought someone with me when dropping the car off who knew about Chevy warranty, because I was told it would likely not be covered under the warranty that I had, but he was able to bring up the Chevy guarantee of 5 years…. Overall, I’m disappointed with my experience and just hope I don’t have to go through it again.
1/29/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SANTA CLARA, CA
Cynthia L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/20/2026
From the moment we walked into the dealership we were treated so well. The entire experience of purchasing our new vehicle was A+ service. Alex Abedoy was excellent to work with. She helped us seal the deal on a new 2026 Trailblazer. She showed us used and new cars and highlighted features of the different vehicles. I have never been more pleased with the service and will recommend my friends and family to this dealership and to Alex. Thank you for the wonderful experience of purchasing a new vehicle!
ALEJANDRA A ABEDOY
1/21/2026
We’re thrilled by your thoughtful and detailed review. Alex and our team love creating an A+ experience from start to finish, making vehicle purchases enjoyable and memorable. Thank you for trusting us, and we look forward to serving your friends, family, and yourself again soon.
San Jose, CA
Jesse M|2025 Chevrolet Corvette Z06
Confirmed Service Customer
1/20/2026
Dennis Lowe was very thorough in explaining my warranty recall, for my 2025 Corvette Z06.
1/21/2026
We’re thankful for your thoughtful review about Dennis. His thorough explanation of your warranty recall ensures peace of mind and confidence in your Chevrolet Corvette Z06. Thank you for trusting us, and we hope to serve you again soon.
MILPITAS, CA
Melanie M|2025 Chevrolet Trax
Confirmed Service Customer
1/20/2026
Our car was checked in right away when we brought it in as the engine light appeared a little over a month after we bought it.
1/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
San Jose, CA
David H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/27/2026
Omar and Phillip were outstanding. No pressure at all. It was the first time we've hD a positive experience purchasing a car...or any high ticket item. Truly a pleasure.
OMAR ABUSAGER
1/28/2026
Thank you for the wonderful and detailed feedback. We’re glad Omar and Phillip provided a no-pressure, outstanding experience and made your first positive high-ticket purchase so enjoyable. We truly appreciate your trust and look forward to serving you again.
Milpitas, CA
Stephen H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/3/2026
straight forward dealing no games easy process.
San Jose, CA
Hemant V|2024 Chevrolet Equinox EV
Confirmed Service Customer
2/3/2026
He absolutely took me though all The details in the service all my issues were resolved
SANTA CLARA, CA
Samuel T|2020 Chevrolet Bolt EV
Confirmed Service Customer
2/3/2026
Cyrus was an exceptionally good Service Advisor. He clearly explained the options, and is perhaps the only reason I continued with the service. Thank him that this rating is as high as it is. The braking issue was resolved satisfactorily with a software update, and Cyrus explained the options for further mechanical fixes should it return. There are, however some more overarching issues that make me question the value of the service at Stevens Creek Chevrolet. 1) The pricing here still does not make sense to me. I can understand the premium being charged for high voltage certified technicians, and I am happy to pay them for that time, but some of the labor charged at this rate does not seem to require a technician with these skills. It also seems that your shop would operate more efficiently if the limited availability of high voltage certified technicians was not spent on changing wiper blades. 2) Worse still, the wiper blade replacement was a service that I declined, yet it was performed anyway. 3) The interior of the car had oily residue on multiple touch points including the gear shift, door handles, and seat adjustment levers. 4) A free carwash was offered, but it was clearly not performed. This is the second time I have been to Steven's Creek and the wash was not performed. I want to be clear that I am not being petty about not getting a free carwash. Rather, this undermines my trust in your service. I would be fine if you did not wash my car, but offering to wash the car for free and not doing it undermines your business. While I can see the dirt on my car with my eyes, I cannot directly verify that you are performing the services that I am actually paying for. If you are continuously incapable of coordinating a car wash, it erodes the trust that you are performing other services.
MOUNTAIN VIEW, CA
Lori O|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/6/2026
Friendly, efficient , and helpful
1/7/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Cupertino, CA
Tom D|2023 GMC Yukon XL 1500
Confirmed Service Customer
1/24/2026
The dealership did a good job. The monture sensor is said to be the problem is on backorder. I'm told it might be here by the end of February. I'm not as happy as I could be..
1/26/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SUNNYVALE, CA
Dan O|2021 Chevrolet Corvette
Confirmed Service Customer
1/27/2026
Very good. this is my 2nd time responding to a survey for the same visit. Maybe the people doing survey's should learn from Jesika as she's does the job right the first time and is very thorough.
1/28/2026
Thank you for the thoughtful and detailed review. We’re glad Jesika delivered thorough and accurate service from the start. Your kind words mean a lot, and we appreciate your continued trust in our team.
SAN JOSE, CA
Diane N|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/27/2026
It was my first time using the service. My only issue is that I was told the service could take 4-5 hours so I spent money to take Uber home to Palo Alto ( outside of the free shuttle zone) and then I was called shortly after I arrived home that the service was complete so I paid again for an uber back; a water of money when I should have waited.
1/28/2026
Thank you for the honest and detailed feedback. We’re glad your service was completed quickly, but we understand the inconvenience with the Uber timing. Your input is appreciated, and we’ll work to improve communication to prevent this in the future.
palo alto, CA
Patricia S|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/29/2026
My expericence was what I expected.
Cupertino, CA
Jacqueline F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/2/2026
Easy and painless
Menlo Park, CA
Carrie L|2018 Chevrolet Equinox
Confirmed Service Customer
2/5/2026
The girl that assisted me was amazing. Professional, kind, helpful
CAMPBELL, CA
Helen S|2020 Chevrolet Bolt EV
Confirmed Service Customer
2/9/2026
I received excellent service from Carlos Ramirez from beginning to end. He was thoughtful and considerate throughout the entire process, especially given how significant the repair was, and he proactively offered to discuss pricing, which I really appreciated. When I asked for more details about the repairs, Carlos went above and beyond by sharing several pages outlining the repair steps, complete with diagrams. This helped me clearly understand what part was broken and why the repair would take several hours. Carlos was also very responsive via text and suggested that I drop my car off the night before so the technician could begin work first thing in the morning, increasing the chances that I’d get my car back the same day. Overall, a great experience.
san jose, CA
Ed B|2024 Chevrolet Corvette Z06
Confirmed Service Customer
1/19/2026
Jessica was very upbeat, pleasant and thorough. She said the car would be done in about an hour or two and the car was done in about an hour. Very courteous and was a nice change from my experience at another dealership.
1/20/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
MORGAN HILL, CA
Deborah L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/30/2026
Sam Fuster was our sales representative and he was very courteous, helpful and knowledgeable. Our finance representative was also very courteous, helpful and knowledgeable. I LOVE. My new Equinox!
San Jose, CA
Steve S|2024 GMC Sierra 1500
Confirmed Service Customer
1/30/2026
Chevrolet of Stevens Creek is the worst dealership I have ever dealt with. I am accustomed to the level of service provided by Moore GMC, which has consistently been the best dealership experience I’ve had. Unfortunately, this dealership was the complete opposite. The service advisor clearly stated that I would only be responsible for a single $100 deductible under my 5-year/150,000-mile warranty for my one-year-old GMC AT4X. However, when I arrived to pick up my truck, I was told I would be charged over $300 for each issue, contradicting what I was originally told. This bait-and-switch approach is extremely dishonest and unacceptable. Based on this experience, I believe Chevrolet of Stevens Creek operates without integrity and should be investigated by General Motors. Shorter, more direct version (for Google/Yelp): Extremely dishonest dealership. I was told I would only pay one $100 deductible under my warranty, then charged over $300 per issue at pickup. Complete bait and switch. Worst dealership experience I’ve ever had. Steve Sordello
SAN JOSE, CA
Kenneth A|2019 Chevrolet Colorado
Confirmed Service Customer
2/2/2026
I found the dealership was the best place to take my truck to because they know how to work on it I’m very happy with there work and pricing.
SANTA CLARA, CA
Genesis H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/6/2026
I had called ahead to make sure this dealership had the part my truck needed, they made sure they had it in stock and were able to get me in as soon as possible. Customer service was very helpful, they got me an appointment fast, and took care of me instantly. Jesika was very nice, she was the one that scheduled me, and got everything in motion for me to get serviced. She made sure inventory was double checked for the part that was needed so I wouldn’t have to get held up longer. My service only took 1 day so I was able to get my truck back quickly. Everything came out excellent so I’m very grateful for this service experience. Came from a different dealership that was going to take longer. So I was very satisfied that I was able to get help at Steven’s creek and even faster. Thank you team!
SAN JOSE, CA
Diana W|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/13/2026
I was impressed by the attention to detail. Everyone was friendly and helpful. I was thankful for my new car being delivered. Thanks.
Salinas, CA
Susan & John D|2020 Buick Encore GX
Confirmed Service Customer
12/31/2025
Excellent
1/1/2026
Thank you for your feedback! We’re glad your experience was excellent.
Sunnyvale, CA
Edmond H|2015 Chevrolet Corvette
Confirmed Service Customer
1/20/2026
All was good
1/21/2026
Thank you for the simple and positive feedback. We’re glad everything met your expectations. We appreciate your visit and look forward to seeing you again.
SAN JOSE, CA
Yufeng Z|2025 Chevrolet Equinox
Confirmed Service Customer
2/3/2026
The staff are friendly and helpful. The service is fast. The price is reasonable. The staff also saw I have GM rewards and apply them onto the bill. Great place to do business.
SAN JOSE, CA
Elvira C|2026 Chevrolet Traverse
Confirmed Sales Customer
2/5/2026
Sales person was friendly and courteous. I was able to get the options o wanted for the vehicle
Merced, CA
Milo S|2026 Chevrolet Colorado
Confirmed Sales Customer
2/6/2026
I had a wonderful experience and want to give a special shout out to Tony, Pedi, Parham, Omar and Moe. Best service in the business- will definitely come back again thanks to their kindness and professionalism. Can't recommend enough! 5/5!
Los Gatos, CA
Ralph C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/6/2026
your planning/scheduling is awful. why do I bother to make appointment, when you won't even look at my vehicle for 3 days?
SARATOGA, CA
Isaac M|2026 Chevrolet Colorado
Confirmed Sales Customer
2/11/2026
Thank you for making this such a great experience for me. When my wife purchased her car, your sales representative, Omar Abusager, provided exceptional service. His professionalism and support are the reasons I chose to return for my new truck. The entire team was outstanding, and Omar truly stood out as an excellent salesperson. We will definitely continue to return to Stevens Creek in the future.
San Jose, CA
Gerardo V|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/12/2026
Excellent work by this dealership! Communication was clear and precise throughout the entire process, and everything was completed above my expectations. Highly recommend!
san jose, CA
Michael F|2026 Chevrolet Equinox EV
Confirmed Sales Customer
2/18/2026
The Stevens Creek Chevrolet is such a friendly, professional, and cooperative dealership. Adam was able to help me purchase a new 2026 Chevrolet Equinox EV at an amazing price. He went above and beyond to make sure I received the price I was expecting for the vehicle and was very helpful walking me through the process. I could not be happier with my purchase and I would definitely recommend your dealership to friends and family. 10/10 experience and customer service
San Jose, CA
Monarin U|2026 Chevrolet Equinox EV
Confirmed Sales Customer
2/18/2026
We traded in our Bolt EUV. Tony was super helpful with everything.
Menlo Park, CA
Daniel O|2019 GMC Acadia
Confirmed Service Customer
12/15/2025
Jesika handled our issue with minimal effort. She's very knowledgable and get the job done right.
12/16/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
SAN JOSE, CA
James B|2026 Chevrolet Colorado
Confirmed Service Customer
12/21/2025
The vehicle took longer than it should have to be delivered but that is on Chevy Corporate. Working with Stevens Creek Chevy has been painless and a pleasant experience. Billy was awesome, very helpful!
12/22/2025
We truly appreciate your understanding and your kind words. It’s wonderful to hear Billy helped make the experience pleasant and stress-free despite the delay. Thank you for choosing Stevens Creek Chevrolet.
San Jose, CA
Daniel O|2016 Chevrolet Traverse
Confirmed Service Customer
12/24/2025
Great customer service and follow up. They delivered ahead of schedule. There is definitely a change in management and staff at this dealership.
12/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANTA CLARA, CA
Furi F|2024 Chevrolet Traverse
Confirmed Service Customer
12/29/2025
Poor customer service
12/30/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SUNNYVALE, CA
Paul A|2025 Chevrolet Colorado
Confirmed Service Customer
1/1/2026
The advisor was easy to work with, the only down side was a “2 day diagnostic “. That’s way too long.
1/2/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
san jose, CA
Carlos R|2026 Chevrolet Equinox
Confirmed Sales Customer
1/8/2026
Great
MOSES REYES-MERCADO
1/9/2026
We appreciate your simple but wonderful feedback. It’s great to know your experience was positive.
Hayward, CA
Sri G|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
1/10/2026
Fast and easy
1/11/2026
Thank you for sharing your experience! We’re glad everything was fast and easy, and we hope your next visit is just as smooth.
SAN JOSE, CA
Patrick Boring A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/19/2026
Great Customer Service
1/20/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SANTA CLARA, CA
Dean Or Linda B|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/20/2026
Prompt and thorough
SANTA CLARA, CA
Paul K|2015 GMC Acadia
Confirmed Service Customer
2/12/2026
Thanks for the free car wash!!
SAN JOSE, CA
Vudaya T|2024 Chevrolet Blazer EV
Confirmed Service Customer
2/23/2026
Did not do a good work need to come back again to have the issue fixed
San Jose, CA
Dave A|2022 Chevrolet Tahoe
Confirmed Service Customer
2/27/2026
Jesika helps me with maintenance on a small fleet of vehicles and is always fantastic!. She is responsive, proactive and anticipates the future service needs .She is always professional and should be commended on her day to day performance
GILROY, CA
Luis T|2026 Chevrolet Trax
Confirmed Sales Customer
2/27/2026
The staff is very friendly
Sunnyvale, CA
Christopher B|2011 Chevrolet Silverado
Confirmed Service Customer
3/4/2026
We had a vehicle with an extended stay - we also had a vehicle that came back with additional problems that wasn't an issue when it went in. We had extensive rat / rodent damage and we believe the issue not repaired IS part of that damage. How could it not. We are now left to repair ourselves, and if we call our insurance it is a new claim and a new copay we would have to pay.
3/5/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CUPERTINO, CA
Key Sight Tech/ / W (|2023 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
Great communication, courtesy and professional
3/7/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SANTA CLARA, CA
Alexander P|2026 Chevrolet Colorado
Confirmed Sales Customer
3/6/2026
My entire sales team rocked. This was easily my best car-buying experience yet. A huge thank you to Marcos Martinez, Moe Assi, and Philip Benavidez for their exceptional work and total transparency throughout the entire process. As a military officer, I truly appreciated the straightforward, no-hassle approach they took to help me secure a $0 down lease on a new Chevrolet. This team defines professionalism, and I highly recommend Stevens Creek Chevrolet to anyone looking for a seamless, honest experience!
MARCOS A MARTINEZ VARGAS
3/7/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Pebble Beach, CA
Ping-Thung T|2026 Chevrolet Equinox EV
Confirmed Sales Customer
3/9/2026
Very good services
ALEJANDRO G MAILLE
3/11/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
San Jose, CA
Michelle S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/27/2026
My sales consultant was Alex, and I had a very pleasant buying experience, unlike any other dealership I have visited in the past. Alex was very knowledgeable about the Silverado's, which was very much appreciated. I would like to thank Alex and Jason (Finance) for an awesome experience. I will highly recommend Stevens Creek Chevrolet to my friends and family.
ALEJANDRA A ABEDOY
1/28/2026
Thank you for the outstanding and detailed feedback. We’re glad Alex and Jason made your buying experience pleasant, knowledgeable, and memorable. Your recommendation means a lot, and we look forward to serving you again.
San Jose, CA
Shlomi H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/28/2026
Jessika the advisor was amazing! Very kind and very nice very knowledgeable Help me with exactly what I needed for my truck appreciate your help Shalom hayun
San Jose, CA
John B|2001 Chevrolet Tahoe
Confirmed Service Customer
2/4/2026
...
CAMPBELL, CA
Sebastien L|2026 Chevrolet Blazer EV
Confirmed Service Customer
2/11/2026
Very professional service advisor who helped fix the issue with my car.
San Jose, CA
Ryan F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/15/2026
fast, friendly, and very responsive
San Jose, CA
Akash S|2026 Chevrolet Suburban
Confirmed Sales Customer
3/6/2026
Billy was great and super helpful and knowledgeable
WILLIAM EMERSON
3/7/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Santa Clara, CA
Maurice A|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/6/2026
All went very well.
3/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
San Jose, CA
Jason P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/10/2026
It was an easy and fast process. Ashely and Moe made it very easy to purchase my Silverado. I’ll be back again
ASHLEY DUMANON
3/10/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
South San Francisco, CA
John H|2016 Chevrolet Chevrolet Volt
Confirmed Service Customer
3/13/2026
My Service Agent Jasmine did an excellent job on all counts. The Service tech who did the repairs completed the work early and flawlessly as far as I can tell. I'm very happy w/ the experience. My only issue (why I didn't pick 5 stars) is that this problem is a defect in the design of the car and should have been a recall or covered by warranty. Also, I think the cost of the repair ~$800 in my case is exorbitant. Its a big ticket item that will seriously make me question whether I want another Chevy (especially an electric).
3/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
Darlene M|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/2/2026
Everyone was friendly and accommodating, especially Jesika who I had the most contact with.
PALO ALTO, CA
Christian P|2025 Chevrolet Corvette Z06
Confirmed Service Customer
2/2/2026
Great experience at the Chevrolet service department. Even though it was very busy, the service advisor was kind, professional, and attentive. They took the time to help me and made sure everything was handled smoothly. Excellent customer service.
Tracy, CA
Jerri Anne R|2027 Chevrolet Bolt
Confirmed Sales Customer
2/18/2026
Every one was very nice
San Jose, CA
Karen H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
2/26/2026
Excellent
San Jose, CA
Prasad S|2027 Chevrolet Bolt
Confirmed Sales Customer
3/2/2026
Quite happy with everything including the car seemed to have a manufacturing assembly related scratch, which the GM at the dealership personally took care of.
AKRAM DAYEKH
3/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
San Jose, CA
Michael G|2018 Chevrolet Volt
Confirmed Service Customer
3/2/2026
Did exactly what I asked for quickly
3/4/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SAN JOSE, CA
Thomas W|2026 Chevrolet Traverse
Confirmed Sales Customer
3/12/2026
I had driven a large number of 3 row SUVs. Chevrolet Traverse was the best and when I got in it and test drove it I wanted to buy it. Your team made it easy to buy and complete the paperwork. Only minor issue is getting an email of the contract as the extended warranty was emailed twice. And I did not receive a key card. So I will follow up with them on that.
Wahidullah Hazeen
3/16/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Cupertino, CA
Jeanette R|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/12/2026
Had a great experience, Mohammad and Sam helped me out with my 2026 Chevy Tahoe!
SAMUEL FUSTER
3/13/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
San Jose, CA
Alex S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/15/2026
Cyrus was a great service advisor to my service appt. I was happy when he understood what my truck needed and helped me throughout the process. Thank you to him and the technicians getting my truck done in a timely fashion.
3/16/2026
Thank you for your wonderful review! Cyrus and our technicians will be happy to hear your kind words and that your truck was serviced efficiently. We appreciate your trust and look forward to helping you again.
San Jose, CA
John H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/4/2026
Very friendly staff and very knowledgeable. Ramon Martinez my salesman was awesome. After being a car buyer for over 40 plus years this has to be the best experience I’ve ever had!
San Mateo, CA
John K|2017 Chevrolet Colorado
Confirmed Service Customer
2/16/2026
Great advisor experience! Disappointed find spilled oil smears on engine cover.
LOS GATOS, CA
Michael P|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/19/2026
Great experience, great customer service.
San Jose, CA
Jashkumarvasant D|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/19/2026
Good service
SAN JOSE, CA
Roland R|2019 Chevrolet Colorado
Confirmed Service Customer
2/25/2026
To be honest I was a little disappointed. When I arrived I sat in my car for 15 minutes in the sales pull up and watched several employees walk by with coffee or their hands in their pockets. After getting frustrated I walked out to see more employees not doing much and asked if I was going to be waited on soon. Finally Carlos assisted me but seemed to be very overwhelmed and busy. I gave him my coupon and told him that I needed my oil changed and tires rotated. After the two hour wait I noticed my invoice did not show my tires being rotated after I left the dealership. I contacted the manager Miguel and asked him to verify and got no response back. I'm also manager and customer service is everything. My advice is to train your employees to at least greet, smile and make sure they know that someone will be with them shortly. Also honor the coupon your send out and don't short anyone on their service even if it's towards the end of the day. Another thing I noticed is that not all costumers get treated the same. If some get free car washes then all paying customers should get them after a service.
San Jose, CA
Carlos E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/17/2026
Good
MARCOS A MARTINEZ VARGAS
3/18/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
San Jose, CA
Chris M|2014 Chevrolet Equinox
Confirmed Service Customer
3/17/2026
Very friendly. I came in for a standard oil change and was also presented with upcoming service options that will need to be done. It was clearly stated that I could customize based on what I've already done in recent visits. Very thorough.
3/18/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAN JOSE, CA
Mohamadreza M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
3/17/2026
Barihan helped us find the car that we wanted and explained us everything. We got a decent deal, thanks for their open and no pressure sale process. It was a stress free and pleasant transacition. Thank you.
BARIHAN ELAMRAT
3/18/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
Los Gatos, CA
Gene L|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/13/2026
good
Cupertino, CA
Jesse M|2024 GMC Yukon
Confirmed Service Customer
2/17/2026
As per usual, Dennis Lowe and his Service Team, took great care me, a the needs of my vehicle. Thank you, Dennis!
MILPITAS, CA
James M|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
2/17/2026
Our Salesperson, Billy, was professional yet friendly, Phil made the financial section a breeze and overall, the purchasing experience was very pleasant!
San Jose, CA
Joseph F|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
2/17/2026
Friendly and helpful
SUNNYVALE, CA
Matthew A|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/21/2026
I thought the process was easy and efficient
Saratoga, CA
Jennifer L|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/24/2026
We’ve had a great experience! The salesperson, Barihan Elamrat, was so easy to work with. She had great energy and was very professional. We are happy with our new Tahoe!
Morgan Hill, CA
Gregory M|2026 Chevrolet Traverse
Confirmed Sales Customer
2/24/2026
We always go there mainly because it's conveniently close to home, but on top of that, all employees have always been courteous, respectful and very helpful.
San Jose, CA
Jesse M|2025 Chevrolet Corvette Z06
Confirmed Service Customer
3/4/2026
Dennis Lowe and his team of Techs, as per usual, took great care of me, and my Z06. Thank you, Dennis!
3/5/2026
We’re grateful for your kind words! It’s great to hear Dennis and the technicians continue to take excellent care of you and your Corvette Z06. Thank you for your trust, and we look forward to your next visit!
MILPITAS, CA
Shyamsunder M|2025 Chevrolet Blazer EV
Confirmed Service Customer
3/8/2026
Good experience
3/9/2026
Hi, we are very happy we could provide you with a good experience! If you have any further questions, please give us a call. We're always happy to help!
Cupertino, CA
Swee L|2026 Chevrolet Equinox EV
Confirmed Sales Customer
3/13/2026
Smooth and professional
RAMON MARTINEZ
3/14/2026
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
Mountain View, CA
Luis H|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
3/17/2026
My service advisor cared about her job. She genuinely asked questions with concern and made sure my truck was fully taken care of.
3/18/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
San Jose, CA
James S|2005 GMC Sierra 1500
Confirmed Service Customer
3/18/2026
Excellent customer service from Dennis Lowe as always !
3/19/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SAN JOSE, CA
Walter B|2026 Chevrolet Corvette ZR1
Confirmed Sales Customer
3/18/2026
The process was/is very efficient. Shortest time ever to purchase a car.
RAMON MARTINEZ
3/19/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SANTA CLARA, CA
Ray C|2006 Buick LaCrosse
Confirmed Service Customer
3/27/2026
Nice and consistent and considerate.
3/28/2026
Thank you for your kind words. We are glad to hear you experienced consistent and considerate service. We look forward to seeing you again soon.
Sunnyvale, CA
Raquel G|2017 Chevrolet Volt
Confirmed Service Customer
3/31/2026
My service provider Dennis Lowe kept me informed of my status and with the help of the certified tech Lenard was able to get it back to me within 4 days. I was grateful given it was my only card.
3/31/2026
Thank you for your detailed and thoughtful review. We are glad Dennis and Lenard kept you informed and worked efficiently to return your vehicle promptly, and we truly appreciate your trust in our team.
SAN JOSE, CA
Lina M|2027 Chevrolet Bolt
Confirmed Sales Customer
4/1/2026
Alex Maille was very helpful and responsive.
ALEJANDRO G MAILLE
4/2/2026
Hi, we're glad to hear you found our staff very helpful and responsive! We sincerely value your business and look forward to your next visit. Take care!
Mountain View, CA
Alicia M|2017 Chevrolet Cruze
Confirmed Service Customer
4/12/2026
Dennis Lowe helped me with my car and as always he’s amazing.
MIGUEL VILLA
4/13/2026
We appreciate your continued trust and kind words about Dennis. It’s wonderful to hear he consistently provides amazing service, and we’ll be sure to share your recognition with him.
san jose, CA
Linton L|2021 Chevrolet Spark
Confirmed Service Customer
4/15/2026
It was great and Carlos is an amazing customer service rep. I will definitely try to make sure I book my appts with him going forward.
CARLOS RAMIREZ
4/16/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUNNYVALE, CA
Ben C|2025 Chevrolet Blazer EV
Confirmed Service Customer
4/17/2026
I had a wonderful car purchase experience. I was lucky to have Ramon as my salesperson. He was friendly, knowledgeable, and full of ideas. The purchase was very smooth and quick, that entire transaction took just two hours. A week after the purchase, when I had to take the car to service to fix a motor light problem, Ramon helped me with loaner car while the car was being fixed. I can’t thank him enough.
Jailene Sanchez
4/18/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
Cupertino, CA
Chris George Or C|2018 Chevrolet Traverse
Confirmed Service Customer
3/13/2026
The process took a long time but Jesika made sure I was updated. It was an extended warranty issue and Jesika explained the process and took care of me.
3/14/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Sunnyvale, CA
Thomas W|2012 GMC Acadia
Confirmed Service Customer
3/23/2026
Very positive purchase experience
3/24/2026
Thank you for your kind review! We’re glad your purchase experience was positive from start to finish. We look forward to assisting you again in the future!
Cupertino, CA
Merlin C|2022 Chevrolet Colorado
Confirmed Service Customer
4/7/2026
Very good service
JESIKA IRVIN
4/8/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SAN JOSE, CA
Renee B|2027 Chevrolet Bolt
Confirmed Sales Customer
4/13/2026
Ramon Martinez and Alex Maille were direct communicators and allowed me the time and space I needed to make a decision on an auto purchase. Costco Auto Program connected me to this dealership.
ALEJANDRO G
4/14/2026
Thank you for highlighting your experience with Ramon and Alex. We are pleased they provided clear communication and a comfortable decision making process. We appreciate you choosing us through the Costco Auto Program and wish you safe travels ahead.
San Jose, CA
KRYSTEN S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/13/2026
Ramon provides outstanding customer service. He went above and beyond to make my purchase a stress free one. 5/5
RAMON MARTINEZ
4/14/2026
We truly appreciate your recognition of Ramon’s outstanding service. It is great to hear he made your purchase stress free through his dedication and professionalism. Congratulations on your new vehicle and enjoy every mile.
San Jose, CA
Celene M|2025 Chevrolet Trax
Confirmed Service Customer
4/16/2026
I'm very happy with the service.\nHappy to answer my questions specially to tony
MIGUEL VILLA
4/17/2026
Thank you for your kind feedback. We are happy to hear Tony took the time to answer your questions and made your visit a positive one. We look forward to assisting you again whenever needed.
Newark, CA
Jeff S|2019 Chevrolet Suburban
Confirmed Service Customer
4/19/2026
At was there for a week before you even looked at it even with an appointment. A week after that and we still have the same issues as before I will admit it was fixed for a day
ASHLEY RAMIREZ
4/20/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Santa Clara, CA
Eun O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/19/2026
Perfect
3/19/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
SAN JOSE, CA
Brian I|2024 Chevrolet Suburban 1500
Confirmed Service Customer
3/31/2026
Easy to schedule through My Chevrolet App, my recall work was done in a timely manner.
3/31/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Los Altos, CA
Gary K|2006 Chevrolet HHR
Confirmed Service Customer
4/10/2026
Just wanted to let you know that I had wonderful prompt service as well as very courteous. Moreover, I was even able to enjoy a delicious free cup of coffee while I was having my car service and the car was serviced in record time. Kudos to your entire team and keep up the good work ! Gary
Jailene Sanchez
4/11/2026
Thank you for your kind and enthusiastic review, Gary. We are delighted you enjoyed prompt, courteous service along with a comfortable visit, and we look forward to welcoming you back for another excellent experience.
SANTA CLARA, CA
Katie O|2025 Chevrolet Suburban 1500
Confirmed Service Customer
4/14/2026
Tried to sell us an alignment before inspecting if an alignment was needed. After the vehicle was returned to us we found a plastic cover for the seatbelt that had been removed and left in a cupholder. Extremely overpriced for the work that was done. Never provided an estimate in-person and was only emailed after we left, therefore never knew what the total would be when we left the service center nor had we signed anything agreeing to the work and cost. A tire rotation, oil change, and windshield wiper fluid top off should not cost $400. I have priced out other nearby dealerships and mechanics and will not be taking my vehicle back to this location.
JESIKA IRVIN
4/15/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
San Jose, CA
Anthony C|2025 Chevrolet Equinox EV
Confirmed Service Customer
4/14/2026
Non communication/dishonesty
CARLOS RAMIREZ
4/15/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EAST PALO ALTO, CO
andres L|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/20/2026
I had an excellent experience working with Ashley Dumanon at Stevens Creek Chevrolet. She helped me purchase my 2026 Silverado 2500 Diesel, and I couldn’t be happier with how everything went. From start to finish, Ashley was professional, knowledgeable, and genuinely focused on making sure I got exactly what I wanted. She took the time to answer all my questions, never made me feel pressured, and made the entire process smooth and stress free which is not always the case when buying a truck. What really stood out was her communication and attention to detail. She kept me informed every step of the way and made sure everything was handled properly. It felt like she truly cared about my experience, not just the sale.
ASHLEY DUMANON
4/21/2026
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Stevens Creek Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
San Jose, CA
Mark M|2026 Chevrolet Suburban
Confirmed Sales Customer
3/11/2026
Adam was great. Helped at every level. Very professional and knowledgeable.
OMAR ABUSAGER
3/12/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Los Gatos, CA
Patrick B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/11/2026
It was good. Could have used a complementary snack like a donut or something. But the service was good, and the lady was very informative and helpful.
3/12/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN JOSE, CA
Barihan E|2025 Chevrolet Equinox EV
Confirmed Service Customer
3/25/2026
Everybody was helpful
3/26/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
Burlingame, CA
ERIC K|2026 Chevrolet Equinox EV
Confirmed Sales Customer
4/5/2026
The salesperson Ramon Martinez is very knowledgeable and helpful, explain everything in detail, after contact signed and before delivery the car, he explains the operation very well. after the purchase he answers my call without waiting and give answer right away. I would recommend other people to work with him for purchasing cars.
RAMON MARTINEZ
4/6/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
Calistoga, CA
Eric P|2014 Chevrolet Equinox
Confirmed Service Customer
4/7/2026
The Customer Service, could not be better. Communication was good, and the vehicle was done early. Very pleased with how Carlos helped me out. Service Department is the BEST!
CARLOS RAMIREZ
4/8/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CAMPBELL, CA
Dannyelle L|2026 Chevrolet Equinox EV
Confirmed Sales Customer
4/14/2026
We really enjoyed working with Sam. He was easy to talk to and had a lot of knowledge about the car.
SAMUEL FUSTER
4/15/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
San Jose, CA
Walter B|2026 Chevrolet Corvette ZR1
Confirmed Service Customer
4/23/2026
Ramon and Mo were just fantastic. They tracked my incoming ZR1 all the way. The transaction was straight forward and easy to understand. This is my 8th purchase from Ramon and I won't go anywhere else.
JESIKA IRVIN
4/25/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Stevens Creek Chevrolet and we hope to see you again soon!
SANTA CLARA, CA
Gregory C|2021 Chevrolet Blazer
Confirmed Service Customer
4/23/2026
Everything was fine
MIGUEL VILLA
4/25/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LOS ALTOS, CA
Jeff S|2019 Chevrolet Suburban
Confirmed Service Customer
9/18/2025
Ashley was great, keep me informed about what was going on, very. easy to work with. Could not have asked for a better experience
9/19/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Santa Clara, CA
Frank E|2024 Chevrolet Equinox EV
Confirmed Service Customer
9/18/2025
The Stevens Creek Service department required me to leave my car at their repair shop for 7 days before it was even looked at to debug a GPS Map issue. After being looked at on the 7th day, it was quickly determined that a GPS Map issue could be fixed with a simple software update that took only minutes to repair. The explanation by the service employee was that no service technicians were available and that I MUST leave my car at the dealer for 1 week before anyone would look at it. No loaner car was ever offered and when I asked why couldn't Stevens Creek Chevy call me when a technician was available instead of me being without my car for 1 week before anyone would even look at it, I was told that's not the way it works. So in summary, it seems like the process at Stevens Creek Chevy is to create a 1 week queue for all cars to be repaired. My suggestion is that Stevens Creek Chevy change their scheduling of cars to be repaired based on the current technician resources they have as to not inconvenience their customers.
9/19/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Sunnyvale, CA
Thornton E|2025 Chevrolet Equinox EV
Confirmed Service Customer
5/21/2026
Seemed to doubt I prepaid for routine periodic maintenance. That should be clearly visible in your CRM. Created unnecessary friction.
CARLOS RAMIREZ
5/22/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Sunnyvale, CA
Edmond H|2015 Chevrolet Corvette
Confirmed Service Customer
5/22/2026
All was great.
JESIKA IRVIN
5/23/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
SAN JOSE, CA
James W|2021 Chevrolet Colorado
Confirmed Service Customer
5/27/2026
Drop off was very fast and convenient. Staff member was professional, knowledgeable and friendly.
san jose, CA
Erdenebileg D|2025 Chevrolet Suburban 1500
Confirmed Service Customer
5/27/2026
I gave my car for service. But they didn’t fix at all. Spend 3 days.
San Jose, CA
Diane J|2025 Chevrolet Equinox EV
Confirmed Service Customer
5/31/2026
Great check in and out. Seating area was comfortable and turn around time was reasonable.
Palo Alto, CA
Kenneth A|2019 Chevrolet Colorado
Confirmed Service Customer
2/28/2026
Jesika was great at keeping me updated with the repairs and would like to recommend her and her team at Stevens Creek Chevrolet
SANTA CLARA, CA
Sang P|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
2/28/2026
Every thing was fast Nice and kind stuff
San Francisco, CA
Joel S|2025 Chevrolet Traverse
Confirmed Service Customer
3/19/2026
It was pretty poor, it took over 2 months to get my car back.
3/20/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MOUNTAIN VIEW, CA
Donald & Cheryl W|2022 Chevrolet Bolt EUV
Confirmed Service Customer
3/19/2026
Assistant reminded us we had points, which we did not know. Applied the points, and brought. down the total cost significantly.
3/20/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LOS ALTOS, CA
Douglas P|2019 Chevrolet Volt
Confirmed Service Customer
3/23/2026
Courteous, professional, on time. Always honoring the best discounts available. Providing timely updates.
3/24/2026
Thank you for your thoughtful feedback! We’re glad to hear you consistently receive courteous, professional service with timely updates and great value through available discounts. We look forward to continuing to provide that same dependable experience!
LOS ALTOS, CA
Sean S|2026 Chevrolet Equinox EV
Confirmed Sales Customer
4/18/2026
I got great service from Barihan.
BARIHAN ELAMRAT
4/19/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
Los Gatos, CA
Eric L|2014 Chevrolet Camaro
Confirmed Service Customer
4/18/2026
I've been using your service dealership since I purchased my Camaro there over 10 years ago. I usually have good service but the advice and helpfulness I received from Carlos Ramirez was exceptional. Thank you, Eric Lane (Cell: 650-862-8693)
CARLOS RAMIREZ
4/19/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
PALO ALTO, CA
Suzanne S|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/6/2026
Ashley was amazing. The team as a whole did a fabulous job sending me off in my dream car.
ASHLEY DUMANON
6/7/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Stevens Creek Chevrolet and we hope to see you again soon!
Morgan Hill, CA
Oscar F|2015 Chevrolet Colorado
Confirmed Service Customer
2/24/2026
Ashley the service advisor very helpful
SAN JOSE, CA
Monica M|2027 Chevrolet Bolt
Confirmed Sales Customer
3/23/2026
It was all good.
Wahidullah Hazeen
3/24/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
San Jose, CA
Semso R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/26/2026
Excellent service and friendly staff. I drop off my truck for Oil, filter change and multi point inspection. It was done very quick.
3/27/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
San Jose, CA
Michael L|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/4/2026
Small problem fixed too long
SANTA CLARA, CA
Thomas W|2026 Chevrolet Traverse
Confirmed Service Customer
4/30/2026
Did not fix my warranty problem. Have brought it back 2x for Emissions Service/Check Engine light. Need to bring it back a 3rd time. Reminder: California Lemon Law is 4x still not fixed. I will be holding GM to that.
CUPERTINO, CA
Raymond Z|2023 Chevrolet Bolt EUV
Confirmed Service Customer
5/25/2026
Good experience overall. Clear and timely communication from my service advisor Jalene, and was able to get the issue fixed.
Jailene Sanchez
5/26/2026
We appreciate your thoughtful review and are pleased to hear you had a positive overall experience! It’s wonderful to know Jailene kept communication clear and timely while helping resolve the issue efficiently. Thank you for your support, and we hope to see you again soon!
SANTA CLARA, CA
OTTO V|2026 Chevrolet Suburban
Confirmed Sales Customer
5/27/2026
Sales went the extra distance to find a rare 9-seater Suburban. The sales process was smooth and fast. The trade in was fairly priced.
Cupertino, CA
Diane A|2018 Chevrolet Traverse
Confirmed Service Customer
6/1/2026
Customer service is disappointing at the Steves Creek location. There is a lack of communication with the service agent. I recently took my car in for service and was communicating via text on the pick up day and time. After not hearing back from the service agent, I ended up just showing up to get my car
LOS ALTOS, CA
Aleksei I|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/4/2026
Thank you!
JESIKA IRVIN
6/5/2026
Your appreciation means a lot to us. We're grateful for the opportunity to assist and are pleased you had a positive experience. Wishing you safe travels until we see you again!
Campbell, CA
Bart N|2027 Chevrolet Bolt
Confirmed Sales Customer
6/8/2026
Alex guided us through all the requirements for rebates. It was a long haul, but worth it.
ALEJANDRO G
6/9/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
San Jose, CA
Glen L|2016 Chevrolet Tahoe
Confirmed Service Customer
3/16/2026
Service Rep Cyrus took great care of me.
3/17/2026
Cyrus will be delighted to hear your kind words! We’re glad he took great care of you during your visit.
CAMPBELL, CA
Raymond Z|2023 Chevrolet Bolt EUV
Confirmed Service Customer
4/17/2026
Good experience overall. Friendly and polite service from the representative (Justin), and clear communication. Car was returned in two days, and issue seems resolved.
JUSTIN BARRETT
4/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SANTA CLARA, CA
Apple I|2026 Chevrolet Tahoe
Confirmed Service Customer
5/1/2026
Service was quick, our advisor was knowledgeable, and great at keeping us up to date on the status of our repairs
Cupertino, CA
Susan S|2025 Chevrolet Equinox EV
Confirmed Service Customer
5/1/2026
Work quality was high. Work was completed on time. And a special shoutout to Jessica, who noticed I had enough GM rewards to pay for my tire patch.
LOS ALTOS HILLS, CA
Sharon G|2024 Chevrolet Trax
Confirmed Service Customer
5/1/2026
Fast check in. Ashley is Amazing, she explained everything to me and is very knowledgeable. I got a shuttle home and the girl who took me home was so polite and we carried a conversation all the way home. I don't remember her name. Kudos to these two wonderful girls who take pride in their work. Thank you Stevens Creek Chevrolet for employing them. I really love the easy process
SUNNYVALE, CA
Adam N|2026 Chevrolet Corvette Stingray
Confirmed Service Customer
6/11/2026
Quick and friendly service. I brought my car in for the first service and waited in the show room. Received a text that my car was being serviced and within an hour and 20 minutes received a text that it was ready. I brought my car in very dirty, and it came back to me with fresh oil and clean. What more could you ask for?
JESIKA IRVIN
6/12/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
SAN JOSE, CA
Laura L|2015 Chevrolet Volt
Confirmed Service Customer
6/11/2026
Ashely Ramirez was wonderful! Thank you for great service that I can trust.
ASHLEY RAMIREZ
6/12/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
San Jose, CA
Maurice A|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
Everything went well
JUSTIN BARRETT
6/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SAN JOSE, CA
ANDREZ G|2026 Chevrolet Traverse
Confirmed Sales Customer
4/25/2026
Omar and the entire team at Chevrolet were amazing and attentive! Helped us find the perfect car and make the best decision financially
OMAR ABUSAGER
4/26/2026
Your wonderful review is truly appreciated! We are thrilled Omar and the team provided attentive support and helped you find the perfect vehicle while making a smart financial decision. We look forward to serving you again.
Redwood City, CA
Thomas C|2014 Buick Verano
Confirmed Service Customer
4/28/2026
Friendly, knowledgeable, dependable service
JESIKA IRVIN
4/29/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Mountain View, CA
James M|2025 Chevrolet Blazer EV
Confirmed Service Customer
5/1/2026
Cyrus was great. Listened to my concerns with my Blazer EV. He walked me through what all was going to be done. Also was open about the length of time the car might be in the shop.
SAN JOSE, CA
Paradise A|2017 Chevrolet Volt
Confirmed Service Customer
5/26/2026
exceptional and quick service!
CARLOS RAMIREZ
5/27/2026
Thank you so much for this stellar review. We are absolutely thrilled that you experienced exceptional and remarkably quick service during your visit. We hope to see you again soon.
San Jose, CA
Don S|2018 Chevrolet Bolt EV
Confirmed Service Customer
5/27/2026
Great professionalism
SUNNYVALE, CA
Jose V|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/29/2026
Jesika was awesome as always!!! Explained what my truck needed for service besides an oil change. She went into details about the service, which was key getting the information for what the bill was generated for the services. Thank you Jesika
JESIKA IRVIN
5/31/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
San Jose, CA
Umut T|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/4/2026
This service is solely focused on making money. This was my first time buying a Chevrolet, and my first service experience was bad.
JESIKA IRVIN
6/5/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Santa Clara, CA
MICHAEL C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/15/2026
First time to purchase a Chevy vehicle and the experience has been really good. I had an idea of what I was looking for and this was the first time, someone said... okay, let's see what we can find instead of... showing me other options... I really appreciated the efficient use of my time.
BARIHAN ELAMRAT
6/17/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Milpitas, CA
Gary M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/22/2026
Great experience
BARIHAN ELAMRAT
4/23/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
San Jose, CA
Adaneli G|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/24/2026
Easy service, great reps!
ASHLEY RAMIREZ
4/25/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
San Jose, CA
Bob M|2022 Chevrolet Camaro
Confirmed Service Customer
5/25/2026
The problem with electric power steering was diagnosed and parts were ordered from Detroit. Parts took many weeks to arrive, that is not the dealer's fault. It took less than a week to install the new parts and return the car to me.
JESIKA IRVIN
5/26/2026
Thank you for taking the time to share your experience with us! We appreciate your patience while waiting for the parts to arrive, and we’re glad the installation and repair process went smoothly once everything was available. Your understanding and support mean a great deal to us, and we hope to assist you again whenever needed!
LOS GATOS, CA
Kevin O|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
5/28/2026
Service advisors were very knowledgeable and helpful, and the service was performed as promised
Cyrus Surena
5/30/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SANTA CLARA, CA
Alexis C|2019 Chevrolet Blazer
Confirmed Service Customer
6/10/2026
I had an appointment at 1:40 and no one was there when I showed up on time for my appointment. The oil change and tire rotation wasn’t completed until 5pm. Price was overcharged for a simple service
Jailene Sanchez
6/11/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SANTA CLARA, CA
TIM D|2027 Chevrolet Bolt
Confirmed Sales Customer
6/15/2026
Pleasant experience upgrading my vehicle to 2027 Bolt.
RAMON MARTINEZ
6/17/2026
Hi, we are very happy we could provide you with a pleasant experience! Congratulations on your new vehicle, Tim! If you have any further questions, please give us a call. We're always happy to help!
Los Gatos, CA
George A|2018 Chevrolet Colorado
Confirmed Service Customer
6/18/2026
As usual you did a very good job.
JESIKA IRVIN
6/19/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
SAN JOSE, CA
Patrick S|2005 GMC Sierra 1500
Confirmed Service Customer
6/19/2026
excellent work overall. a few minor discrepancies on picking up the car.. one screw not all the way in. Electrical tape coming off wiring under right side of dash. Should have been replaced. other then that all good. Customer service reps were excellent all around.
JESIKA IRVIN
6/20/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SANTA CLARA, CA
Yongnam K|2026 Chevrolet Blazer EV
Confirmed Sales Customer
4/19/2026
It was awesome!
MARCOS A
4/20/2026
Short and fantastic feedback like this brightens our day. We’re thrilled you had an awesome experience and can’t wait to welcome you back again soon.
San Jose, CA
Janet H|2017 Chevrolet Volt
Confirmed Service Customer
4/24/2026
I was greeted warmly by Jesika Irvin. She checked me in quickly and kept me apprised of the status of my vehicle.
JESIKA IRVIN
4/25/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CAMPBELL, CA
FADI S|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
5/1/2026
Billy was amazing no games or bullshit. Would recommend to anyone looking to buy a car or truck.
South San Francisco, CA
Carlos P|2020 Chevrolet Equinox
Confirmed Service Customer
5/25/2026
Good
CARLOS RAMIREZ
5/26/2026
Thank you for the positive feedback! We appreciate your support and are glad you had a good experience. We hope to assist you again in the future!
SAN JOSE, CA
Xu C|2022 Chevrolet Bolt EV
Confirmed Service Customer
6/1/2026
Professional, fixed my car as expected
CUPERTINO, CA
Melanie C|2025 Chevrolet Trax
Confirmed Service Customer
6/4/2026
It was good except the wait was super long
CARLOS RAMIREZ
6/5/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
San Jose, CA
Ying T|2022 Chevrolet Equinox
Confirmed Service Customer
6/17/2026
Great service with good communication and price!
CARLOS RAMIREZ
6/19/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Santa Clara, CA
Randy W|2016 Chevrolet Corvette
Confirmed Service Customer
6/20/2026
Everything on time & even under the estimated price. Jessika is very knowledgeable, efficient & pleasant. Very good experience-again.
JESIKA IRVIN
6/22/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SUNNYVALE, CA
Emmanuel R|2025 Chevrolet Traverse
Confirmed Service Customer
6/23/2026
Long waiting time for basic maintenance like oil change, battery change etc... The fact that I have to wait 4 days for a diagnostic check without a courtesy or rental vehicle because you guy's have to check first to see what's wrong with the car. I emailed the service manager weeks ago and still no response. I just have not been happy with my purchase here at chevrolet
JESIKA IRVIN
6/24/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
San Jose, CA
Lisuarte A|2023 Chevrolet Corvette Z06
Confirmed Service Customer
4/24/2026
Very friendly staff and fast.
JESIKA IRVIN
4/25/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
San Jose, CA
Randy P|2022 Chevrolet Colorado
Confirmed Service Customer
4/30/2026
I described the issue to Jesika and she immediately knew the issue and confirmed it was covered under warranty. She ordered the parts and completed the repair when projected.
JESIKA IRVIN
5/1/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
LOS ALTOS, CA
Joel G|2005 Chevrolet Corvette
Confirmed Service Customer
6/9/2026
Cyrus in service and Victor the technician were excellent. The direct number to Cyrus worked great since my repair took much time to complete and needed frequent updates. The phone tree process was ineffective.
Cyrus Surena
6/11/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARA, CA
Stuart C|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/11/2026
The dealer ship tried to keep my cost down by working with insurance.
Cyrus Surena
6/12/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
CUPERTINO, CA
David S|2016 Chevrolet Spark
Confirmed Service Customer
6/17/2026
It was fast and very friendly service. Carlos was attentive.
CARLOS RAMIREZ
6/17/2026
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
PALO ALTO, CA
Jose M|2026 Chevrolet Colorado
Confirmed Sales Customer
6/17/2026
Muy buen trato y además siempre explicándote bien todo lo que se cobra
RAMON MARTINEZ
6/19/2026
Hola: nos esforzamos por lograr una satisfacción del 100 % y nos alegra mucho saber que tuvo una experiencia tan positiva en Stevens Creek Chevrolet. Comentarios como este nos motivan y nos ayudan a garantizar una atención de alta calidad. Estaremos encantados de ayudarle siempre que lo necesite. ¡Cuídese!
Gilroy, CA
David A|2026 Chevrolet Corvette Z06
Confirmed Service Customer
6/25/2026
It was my first experience at a Chevrolet dealership, and the service writer was excellent. Great job 👏
JESIKA IRVIN
6/27/2026
We love hearing from happy customers! Thank you for the wonderful feedback. Our goal is to always go above and beyond, no matter the situation. Don't hesitate to reach out if any questions pop up about your vehicle.
San Jose, CA
Gregory M|2022 Chevrolet Corvette
Confirmed Service Customer
6/27/2026
Service department argued "with me" about the 3 year DCT Fluid change I was requesting as they said only at 45,000 mile? Even though the service manual clearly said "Must be changed every 3 years" I had them do it anyways but they should have known about this so here is more about this: Corvette Forum Quote: Josh Holder, Corvette Chief Engineer's statement will have some weight. He was recently, this year, asked a follow up question about the three year requirement and he said: "The fluid needs to be changed after 3 years because the anti-foaming agents will break down and the fluid will absorb some moisture. All service recommendations are for good reason ." You mentioned GM guidelines for service. What is that? While something might say that fluid must be changed at 45000 miles that does not mean that the three year requirement does not apply. Please spread the word to all C8 Corvette Service personnel . I'm happy I got it done anyway's ( A bit pricey ) but I was able the feel a difference in the shifting from before and after the 7,500 suggested "Filter and Fluid" Change. "Much smoother." 2022 C8 Z51 LT3 Happy owner. Just hit 7,100 miles "More Smiles per miles in my future." Best regards, Greg
CARLOS RAMIREZ
6/29/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
san jose, CA
TERRY M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/10/2026
Ashley was excellent, superb service, every fari offer for my trade in and quick and easy negotiations on my purchase. Highly recommend both Ashley and this dealership
ASHLEY DUMANON
6/11/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
San Jose, CA
victor P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/10/2026
Barihan was very helpful in my purchases
BARIHAN ELAMRAT
6/11/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
San Jose, CA
Tina W|2020 Chevrolet Suburban
Confirmed Service Customer
6/24/2026
I find the service staff great, but I wanted to thank the technician, Christian. I had a lot of work done and I was told he stayed late to make sure my car got done before going on my trip. I can feel the difference in how my car drives.
Jailene Sanchez
6/25/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
Portola Valley, CA
Frank G|2021 GMC 1500 Sierra
Confirmed Service Customer
6/24/2026
Excellent customer service
JESIKA IRVIN
6/25/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
SAN JOSE, CA
Allan O|2021 Chevrolet Tahoe
Confirmed Service Customer
7/2/2026
Jailene was very helpful.
Jailene Sanchez
7/3/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SAN JOSE, CA
MICHAEL M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/2/2026
Good service, knowledgeable staff
OMAR ABUSAGER
7/3/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
Oakdale, CA
Terence G|2016 Chevrolet Equinox
Confirmed Service Customer
7/4/2026
I don’t know where do I start? A delay in doing a diagnostic by the time it took you to get the parts to fix it. Then you overcharge me for the services, and my car sounds stupid when I took it in. Honestly, the entire experience was awful.
JESIKA IRVIN
7/6/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Santa Clara, CA
Jorge M|2026 Chevrolet Blazer EV
Confirmed Service Customer
6/18/2026
I have never had issues till the last visit. Jessica failed to keep me updated on the status of my vehicle. She also advice me if I didn’t have anything good to or rate to not complete the survey. That anything below 4 she will not got her commission. This is so unprofessional.
Hollister, CA
THOMAS A|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/18/2026
Salesman did what I asked him to do so I bought the car from him.
WILLIAM W
6/20/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
Westwood, CA
roman L|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
6/28/2026
OMAR And ASHLEY Are The Best. THANK YOU FOR EVERYTHING
ASHLEY DUMANON
6/30/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
San Jose, CA
Robert F|2026 Chevrolet Colorado
Confirmed Sales Customer
7/1/2026
Employees seemed honest and friendly.
SAMUEL FUSTER
7/2/2026
We're glad to hear you found our staff was honest and friendly. If you have any further questions, please give us a call. We're always happy to help!
San Jose, CA
Frank O|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
7/4/2026
Partial brake job completed on schedule, however brake fluid was not replaced per work order. Rear brake parts unavailable at time of service. The work completed is very satisfactory and completion is rescheduled for a later date. Great job by Service Advisor, Cyrus Surena. Thank you, Cyrus. See you soon.
ASHLEY RAMIREZ
7/6/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SANTA CLARA, CA
Eddy W|2024 GMC Sierra 1500
Confirmed Service Customer
7/4/2026
Great help as always . Jaleen [sp??] greeted me and saw the damage from the deer strike that week. They got the brand new mirror installed overnight for me and recommended the body shop to do the paint repairs. Really appreciate the professional and very friendly and helpful team there
Jailene Sanchez
7/6/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek Chevrolet. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CARMEL, CA
Dennis L|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
7/9/2026
Was not aware technicians arrive at 8am when the 7:20 appointment was scheduled in person. Customer who checked in after me with same oil change service was done at 9:00 while mine took an additional hour to complete. 2-hour oil change plus 40 minutes waiting for technicians to arrive.. What does early bird service mean?
JESIKA IRVIN
7/11/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LOS GATOS, CA
John N|2023 GMC Yukon
Confirmed Service Customer
6/23/2026
Oil was spilled on the engine resulting in burning oil for from engine compartment. Makes my Yukon smell like 25 years old car.
CARLOS RAMIREZ
6/24/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
PALO ALTO, CA
ATTALIE V|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/24/2026
Very nice very fast
OMAR ABUSAGER
6/25/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
CAMPBELL, CA
Jesse M|2025 Chevrolet Corvette Z06
Confirmed Service Customer
6/25/2026
Jessica and her team of Technicians took very good care of my needs. Although no concrete determination was reached, in regards to the noise I’ve got in my engine, I was able to get a ride a long with the shop Foreman, as requested.
JESIKA IRVIN
6/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MILPITAS, CA
Barbara D|2017 Chevrolet Volt
Confirmed Service Customer
6/25/2026
Everybody was very friendly and helpful and did a great job getting my car in and out on this minor repair.
Cyrus Surena
6/27/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SARATOGA, CA
Diego B|2022 Chevrolet Corvette
Confirmed Service Customer
6/25/2026
Jesika did a great job getting the car serviced. She was friendly, advised on future service needs, and got the team to service the car very quickly.
JESIKA IRVIN
6/26/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SARATOGA, CA
Erik P|1991 GMC 2500 Pickups
Confirmed Service Customer
7/17/2026
I brought my truck in for a steering issue that another shop could not fix. The technician took a look and suggested the steering shaft was the problem. Put in a new one and did an alignment. Did not test drive after. $1800 later and the issue was not corrected. No one test drove the vehicle. Took the truck to another shop and the center link was installed backwards. That was the problem. To me this was a waste of time and money i.e. $1800. Oh, and it took 3 weeks to preform the service. Why did not one test drive the truck? Three stars because the service attendant, Jesika, was great. I have zero complaint about her. Sher was in constant contact and very personable.
JESIKA IRVIN
7/18/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAN JOSE, CA
victor R|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/12/2026
It was quick easy. Everyone was wonderful and polite. I couldn’t ask for a better situation.
ASHLEY DUMANON
6/13/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Hayward, CA
Leeann A|2004 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
My car had an electrical issue and they didn't stop until they found the problem
JUSTIN BARRETT
6/27/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SAN JOSE, CA
Daniel A|2023 Chevrolet Bolt EUV
Confirmed Service Customer
6/30/2026
It was a good experience except for the price, it cost way more money than I thought it would
ASHLEY RAMIREZ
7/2/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SAN JOSE, CA
Esther R|2014 Chevrolet Traverse
Confirmed Service Customer
7/1/2026
This is the second time coming into the service department for issues with my car. Our service advisor Carlos was courteous, respectful, helpful and was good at communicating the status of our vehicle.
CARLOS RAMIREZ
7/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
San Jose, CA
Jaime M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/13/2026
Very professional
ASHLEY RAMIREZ
7/14/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
lemoore, CA
ROBERT T|2027 Chevrolet Bolt
Confirmed Sales Customer
7/15/2026
Very, very friendly staff! There was no time pressure to make decisions or ask questions.
RAMON MARTINEZ
7/17/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Stevens Creek Chevrolet and we hope to see you again soon!
Saratoga, CA
Hector S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/23/2026
Great experience customer service was great
ALEJANDRA A
6/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
San Jose, CA
Lisa G|2024 Chevrolet Tahoe
Confirmed Service Customer
7/1/2026
Efficient service.
JESIKA IRVIN
7/2/2026
We're glad everything was completed efficiently and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!
Sunnyvale, CA
Stuart C|2025 Chevrolet Equinox EV
Confirmed Service Customer
7/15/2026
Vehicle was done on time and they found me some discount
Cyrus Surena
7/17/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CUPERTINO, CA
George K|2026 Chevrolet Equinox
Confirmed Sales Customer
7/15/2026
The dealership's inventory had the car I wanted in a nice color. They showed me the features of the infotainment system, and the car didn't have very miles on it. There was nothing wrong with the car. I didn't have to work very hard when filling out the paperwork.
ASHLEY DUMANON
7/17/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We sincerely value your business and look forward to your next visit. Take care!
San Jose, CA
Mac M|2017 Chevrolet Volt
Confirmed Service Customer
7/20/2026
Great and quick service.
JESIKA IRVIN
7/22/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
SANTA CLARA, CA
Bill R|2004 Chevrolet Impala
Confirmed Service Customer
7/9/2026
The new service manager, Justin Barrett, is an excellent replacement for Dennis Lowe. He took care of my cars' service needs .......
JUSTIN BARRETT
7/11/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
SAN JOSE, CA
Chung-Yen C|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
7/3/2026
Good
JUSTIN BARRETT
7/4/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
Sunnyvale, CA
Izayah L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/18/2026
Alex Abedoy really its so patient, listens, and then really exceeds all your expectations and wants. always so happy every time I come back. Omar was also great at working hand in hand with Alex to help finalize everything. overall all the staff is so friendly and great at Stevenscreek Chevy
ALEJANDRA A
7/19/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
San Jose, CA
Roxana C|2018 Chevrolet Volt
Confirmed Service Customer
6/16/2026
Incredible experience! I would like to send kudos to Jessika. She was a star and made the experience go smoothly
JESIKA IRVIN
6/18/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SAN JOSE, CA
Hugo D|2025 Chevrolet Traverse
Confirmed Service Customer
6/16/2026
Dealership did the required work to my satisfaction. What did not enjoy was wait time when I got to the dealership. Only one employee acknowledged me prior to getting help about 20 minutes after I got there. My service advisor was friendly. The lack of communication and uncertainty of when the vehicle would be ready was frustrating. I asked about a loaner car since I was having work done under warranty and for a possible recall. Service advisor said he would let me know on Monday when I dropped the car off on a Wednesday. Never heard back. I ended up having to rent a vehicle which was not cheap. I kept having to check in with the dealership on updates for my vehicle and felt like it was my responsibility to see when the vehicle was going to be ready. It just wasn't the greatest experience. When I've been to the BMW dealership down the street they are very responsive and have followed up with me throughout the repair which was nice. All I wanted to know was when my vehicle would be ready, if I could get a loaner and updates on my vehicle. Even text updates would be fine. Not asking for the world here.
JUSTIN BARRETT
6/18/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
san jose, CA
Tyler T|2026 Chevrolet Colorado
Confirmed Sales Customer
6/16/2026
Great overall experience
RAMON MARTINEZ
6/18/2026
Hi, we're very happy that we could provide you with a great overall experience! If you have any further questions, please give us a call. We're always happy to help!
Campbell, CA
Douglas O|1994 Chevrolet C/K 1500
Confirmed Service Customer
6/10/2026
Communication was poor.
ASHLEY RAMIREZ
6/11/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
San Jose, CA
Barbara D|2017 Chevrolet Volt
Confirmed Service Customer
6/10/2026
My service advisor, Cyrus Surena, got me in quickly for a tire problem, which needed a monitor system repair. He was very helpful: checked for the part, told me the wait time, and notified me promptly when the car was ready. I really appreciate how he always tries his best to help me and make bringing my car in a good experience.
Cyrus Surena
6/11/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
SARATOGA, CA
Divyang P|2025 Chevrolet Equinox EV
Confirmed Service Customer
7/8/2026
Excellent service advisor.
ASHLEY RAMIREZ
7/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CUPERTINO, CA
Warning: Operating, servicing and maintaining a passenger vehicle or off-road vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.